The resources and information below have been collected for easy access by the parents and families of Colgate students.
Colgate Together: COVID-19 Resources
Colgate has reopened campus, with many new guidelines and protocols to protect public health for the fall 2020 semester.
Full information about the University's response to the situation is available and regularly updated at Colgate Together.
This guide explains to parents and family members what to expect and how things work at Colgate. It also provides information about resources and where to turn for assistance to support your student's success.
Commonly Sought Information
Emergency Email Communications
During a campus emergency, the University’s primary concern is life safety, so communications are directed first to those on campus: students, faculty, and staff.
In the event of an emergency, please understand that the Emergency Response Team must first secure life safety and physical safety. Colgate must direct communications to the campus community first, focusing its resources on managing the emergency and keeping the community safe. Colgate will email parents and family members with information as appropriate and when possible. Your patience and understanding will be appreciated.
It is important to remember that in the event of an emergency, telephones (both landlines and cell phones) will be critical tools for emergency managers. Please refrain from calling Colgate for information; instead, look for information on colgate.edu and in emails.
Every effort will be made to keep parents and family members well informed in ways that help them to support their students’ continued well-being and growth at the University. In extended situations where the scope of an incident and those who are affected changes over time, Colgate will adjust the notification recipient lists accordingly.
If you have a family emergency and can’t reach your student, call Campus Safety at 1 (315) 228-7333.
Colgate has a legal responsibility to protect students’ privacy at the same time that we fulfill our educational commitment of supporting their transition to independent adulthood. Just as they are now responsible for managing their daily schedule, making their own dietary choices, and learning to live and study with people who have experiences, ideas, and backgrounds different from theirs, students are also responsible for deciding when and with whom they share personal information. Federal law protects that right.
The Family Educational Rights and Privacy Act (FERPA), passed by the U.S. Congress in 1974 and sometimes called the Buckley Amendment, prevents colleges from sharing personally identifiable information or education records without students’ express consent.
Personally identifiable information includes, but is not limited to: Social Security Number, student identification number, residency status (citizen, permanent resident, non-resident alien, etc.), gender, race/ethnicity, religious preference, and passwords.
Education records include, but are not limited to: grades/GPA, academic transcripts, class schedule, test scores, academic standing (e.g., on academic warning), number of currently enrolled course credits, completed or outstanding graduation requirements, financial aid status or account information, and other matters such as petitions, leave requests, disciplinary information, health records, and residence hall.
What does this mean? At the college level, parents (who under FERPA are considered a “third party”) have no inherent right to the above kinds of information. As the U.S. Department of Education states in its FERPA Guidance for Parents, “When a student reaches 18 years of age or attends a postsecondary institution, he or she becomes an ‘eligible student,’ and all rights under FERPA transfer from the parent to the student.”
Therefore, staff and faculty members can not discuss a student’s academic standing or record with a parent without the consent and signature of the student. Observing the law also supports the notion that students should make contact with campus departments themselves when they need assistance or encounter an issue.
Of course, you can certainly ask your student to share their progress and concerns with you. And we encourage you to talk with your student — to ask helpful guiding questions and provide experienced support — throughout their college years.
Health, Safety, and Wellness
- Student Health Services
- Counseling and Psychological Services
- Shaw Wellness Institute
- Emergency Management
- Handbook: Talking with College Students About Alcohol
- Career Services