The resources and information below have been collected for easy access by the parents and families of Colgate students.
This guide explains to parents and family members what to expect and how things work at Colgate. It also provides information about resources and where to turn for assistance to support your student’s success.
The key dates of each academic year, including breaks, recesses, and commencement, are presented in the University’s Academic Calendar.
Colgate guidelines and protocols are in place to protect public health.
Full information about the University's response to the COVID-19 pandemic is available and regularly updated at Colgate Together.
- Update, April 28
- Update, April 21
- Update, April 14
- Update, April 7
- Update, March 31
- Update, March 24
- Update, March 17
- Update, March 10
- Update, March 3
- Update, February 24
- Update, February 17
- Update, February 10
- Update, February 3
- Update, January 27
- Update, January 20
- Update, December 16
- Update, November 18
- Update, November 11
- Update, November 4
- Update, October 28
- Update, October 23
- Update, October 14
- Update, October 7
- Update, September 30
- Update, September 23
- Update, September 16
- Update, September 9
- Update, September 2
To minimize the exposure and risk of the campus community, parent or family visitors are only permitted on campus for the delivery of essential items, or to pick up students for approved essential purposes (isolation, medical needs, etc.).
Any visitor for such purposes must complete this form to obtain approval prior to their arrival on campus. Please provide 3-5 business days for requests to be reviewed and responded to. This form is reviewed Monday-Friday during regular business hours.
New York State updated the travel guidance on April 1, allowing for out-of-state travelers to enter New York without requiring quarantine. The University will still consider carefully guest and visitor requests in order to limit undue exposure to the campus and Village community.
Commonly Sought Information
Colgate strives to be an open, safe, and welcoming learning environment for all students, faculty, staff, and others in our extended community. Learn more about our initiatives and support resources.
- Equity and Diversity at Colgate
- Diversity and Anti-racism Initiatives
- Resources, Organizations, and Support
- The Plan for Diversity, Equity, and Inclusion
Emergency Email Communications
During a campus emergency, the University’s primary concern is life safety, so communications are directed first to those on campus: students, faculty, and staff.
In the event of an emergency, please understand that the Emergency Response Team must first secure life safety and physical safety. Colgate must direct communications to the campus community first, focusing its resources on managing the emergency and keeping the community safe. Colgate will email parents and family members with information as appropriate and when possible. Your patience and understanding will be appreciated.
It is important to remember that in the event of an emergency, telephones (both landlines and cell phones) will be critical tools for emergency managers. Please refrain from calling Colgate for information; instead, look for information on colgate.edu and in emails.
Every effort will be made to keep parents and family members well informed in ways that help them to support their students’ continued well-being and growth at the University. In extended situations where the scope of an incident and those who are affected changes over time, Colgate will adjust the notification recipient lists accordingly.
If you have a family emergency and can’t reach your student, call Campus Safety at 1 (315) 228-7333.
Colgate has a legal responsibility to protect students’ privacy at the same time that we fulfill our educational commitment of supporting their transition to independent adulthood. Just as they are now responsible for managing their daily schedule, making their own dietary choices, and learning to live and study with people who have experiences, ideas, and backgrounds different from theirs, students are also responsible for deciding when and with whom they share personal information. Federal law protects that right.
The Family Educational Rights and Privacy Act (FERPA), passed by the U.S. Congress in 1974 and sometimes called the Buckley Amendment, prevents colleges from sharing personally identifiable information or education records without students’ express consent.
Personally identifiable information includes, but is not limited to: Social Security Number, student identification number, residency status (citizen, permanent resident, non-resident alien, etc.), gender, race/ethnicity, religious preference, and passwords.
Education records include, but are not limited to: grades/GPA, academic transcripts, class schedule, test scores, academic standing (e.g., on academic warning), number of currently enrolled course credits, completed or outstanding graduation requirements, financial aid status or account information, and other matters such as petitions, leave requests, disciplinary information, health records, and residence hall.
What does this mean? At the college level, parents (who under FERPA are considered a “third party”) have no inherent right to the above kinds of information. As the U.S. Department of Education states in its FERPA Guidance for Parents, “When a student reaches 18 years of age or attends a postsecondary institution, he or she becomes an ‘eligible student,’ and all rights under FERPA transfer from the parent to the student.”
Therefore, staff and faculty members can not discuss a student’s academic standing or record with a parent without the consent and signature of the student. Observing the law also supports the notion that students should make contact with campus departments themselves when they need assistance or encounter an issue.
Of course, you can certainly ask your student to share their progress and concerns with you. And we encourage you to talk with your student — to ask helpful guiding questions and provide experienced support — throughout their college years.
Billing and Payments
- About paying tuition
- Student instructions for establishing an authorized payer
- Authorized payer: sign in to pay tuition
- Tuition payment plans
- Tax information
- Student Health Services
- Counseling and Psychological Services
- Shaw Wellness Institute
- Emergency Management
- Handbook: Talking with College Students About Alcohol
Edited by Chelsea Petree, Ph.D.
Written entirely by AHEPPP members, College Ready 2021 provides practical guidance on what should be done during the summer, during drop-off, and the first semester. Checklists accompany each chapter so you don’t forget anything and don’t do things you shouldn’t! And the book is full of ideas on how to start those tough, but very much needed, conversations.
Helen E. Johnson and By Christine Schelhas-Miller
When children leave for college, many parents feel uncertain about their shifting roles. By emphasizing the importance of being a mentor to your college student, Don't Tell Me What To Do, Just Send Money shows parents how to influence their college student while still supporting their independence.
By Brad Sachs
In today’s rapidly changing world and challenging economy, young adults increasingly find themselves at a crossroads between financial and emotional dependence and autonomy. Drawing on Dr. Sachs' extensive clinical experience and his illuminating discussion of the latest psychological research, Emptying the Nest will support parents in their efforts to cultivate their young adult’s success and self-reliance while simultaneously maintaining healthy family relationships.
By Corey Seamiller and Megan Grace
Generation Z is rapidly replacing Millennials on college campuses. Those born from 1995 through 2010 have different motivations, learning styles, characteristics, skill sets, and social concerns than previous generations. Unlike Millennials, Generation Z students grew up in a recession and are under no illusions about their prospects for employment after college. While skeptical about the cost and value of higher education, they are also entrepreneurial, innovative, and independent learners concerned with effecting social change. Understanding Generation Z's mindset and goals is paramount to supporting, developing, and educating them through higher education.
By Lisa Heffernan and Mary Dell Harrington
Grown and Flown is a one-stop resource for parenting teenagers, leading up to ― and through ― high school and those first years of independence. It covers everything from the monumental (how to let your kids go) to the mundane (how to shop for a dorm room). Organized by topic ― such as academics, anxiety and mental health, college life ― it features a combination of stories, advice from professionals, and practical sidebars.
By Karen Levin Coburn and Madge Lawrence Treeger
Letting Go leads parents through the period of transition that their student experiences between the junior year of high school and college graduation. The authors explain how to distinguish normal development stages from problems that may require parental or professional intervention. The new edition explains the differences between college life today and the college life parents experienced 20 or 30 years ago. It features a completely new resource guide.
By Richard H. Mullendore and Cathie Hatch
This informational pamphlet focuses on "letting go" as a long-term process that should never be completed. The authors encourage parents to renegotiate their relationship with their student as an adult. This concise guide features 10 sections about the major events and feelings parents and students likely will experience during the first year of college and offers suggestions for resolving these issues.
By Kelly Radi
Out to Sea: A Parents' Survival Guide to the Freshman Voyage will help you navigate the emotional and practical aspects of the freshman year. This easy-to-read, informative guidebook is swimming with helpful tips, organized checklists, and real-world advice from parents and experts alike. Out to Sea will keep your sanity afloat and ensure smoother sailing for you and your student as you embark on this grand voyage.
By Barbara K. Hofer and Abigail Sullivan Moore
"Just let go!" That’s what parents have been told to do when their kids go to college. But parents and kids are in constant contact now more than ever. Today’s iConnected parents say they are closer to their kids than their parents were to them — and this generation of families prefers it that way. Are parents really letting go — and does that matter?
This book is packed with practical advice and insightful reflections. Chapters unfold organically, season by season, taking you from summer as you pack and plan, through the challenges and transitions of autumn, and on into spring. Our expert contributors answer your questions — even the ones you didn't know you had.
By Marjorie Savage
A reality check on the process of students leaving home; with practical tips for supporting your student in the process. Marjorie Savage is the leading national expert in family engagement programs in higher education and an AHEPPP Founder.
- Career Services