Mailroom Operations During COVID-19

To reduce density at the mailroom, students must schedule an appointment to visit the mailroom, including for package pickup, sending packages, purchasing stamps, etc.

Hours During COVID-19


  • Monday–Friday: 8 a.m.–6 p.m.
  • Saturday–Sunday: closed

Package Window

  • Monday–Friday: 8 a.m.–6 p.m.
  • Saturday–Sunday: closed


Yes. Students may continue to access their mailboxes on the lower level of the Coop.

Those who enter this public area are asked to maintain responsible social distancing practices with the others they encounter in the area.

Yes, however due to high demand and the need to sustain responsible physical distancing in the mail area, students must register (links above) for an appointment to pickup packages, purchase stamps, send packages, etc.

While student vehicle usage restrictions remain in effect, those students who need to use a vehicle for mail services package pickup only may park in one of three specially designated 15-minute spaces in the Gate House lot. Students must add their Colgate parking permit number to their package pickup reservation form (links above) — campus safety will be cross-checking permit numbers with scheduled pickup times. Be sure to travel alone, per the Commitment to Community Health. (And be careful crossing the road as you head to the mailroom to retrieve your packages.) 

Mail will be held at Mail Services except upon special request.

If an office requires receipt of mail or packages, please call 315-228-7490 to arrange an appointment for pickup from the mailroom or to arrange a special delivery.

Yes. FedEx will deliver packages to University Central Receiving, who will deliver packages to offices.

Mailing Address

When addressing mail to a student living on campus, send mail to the student's CU Box at:

(Student Name)
CU Box ( )
13 Oak Drive
Hamilton, NY 13346

About Mail Services

Located on the lower level of O’Connor Campus Center, Mail Services provides internal mail services for students, faculty, staff, and administration as well as operating a contract station of the United States Postal Service, known as Colgate Station.

Postage for professional correspondence is usually paid by the University or charged to a department. Official University mail entering the U.S. postal system must be marked to identify the appropriate department or account to be charged for the postage costs. Personal correspondence sent through the USPS must be stamped before placing in outgoing mail.

Colgate Station is the area where all students receive mail and incoming packages. The station provides postal services such as money orders, registered mail, certified mail, parcel post, and the sale of all postal supplies.

In addition to U.S. mail, University Mail Services distributes official University mail and notices to departments, employees, and students. Outgoing mail and interoffice communications are picked up and delivered to the university twice a day. This service is designed to provide an efficient internal distribution system for University business correspondence.

Mailing Options at the USPS (Stamp) Window

Delivering 7 days a week, it is the fastest domestic service for time-sensitive letters, documents, or merchandise. Guaranteed overnight scheduled delivery to most locations (ask our staff), including PO Boxes.

Shipping in 2 –3 business days, based on where the package starts and where it is being sent. There are a variety of Flat Rate options. The office has a variety of free boxes for this method. 

Delivery in 7–10 business days. 

Requires a signature by the recipient. 

Senders will receive an electronic or hardcopy delivery record showing the recipient’s signature. 

Only books or learning materials qualify. 

Anything larger and or thicker than an 8" x 10" flat envelope will require customs forms that must be completed online or you will need to go to the Hamilton USPS office.

Also available for purchase:

First Class Stamps • Air Mail Postage • Padded Bags • Postal Money Orders

If a department should require a second pickup of mail after the daily morning run, please call Mail Services at 315-228-7490 or send an email to to make arrangements.

It is not the intent of this system to provide distribution of personal correspondence. Questions or concerns regarding whether or not specific campus mail meets the criteria as official university business may be directed to the Office of the Dean of Faculty/Provost.


Mail services are run out of the lower level of the O’Connor Campus Center.