Off-Campus Study Health Insurance and Emergencies

In addition to the travel medical and emergency insurance offered through off-campus study programs, Colgate recommends students maintain their primary health care insurance while abroad, especially if the student has a preexisting condition.

 

This page provides specific resources and procedures for off-campus study participants to register for and utilize travel health insurance and emergency assistance services. Students who are researching off-campus study and wish for an overview of health and safety information should visit:

Overview of Off-Campus Health and Safety

Cultural Insurance Services International (CISI)

Requesting Emergency Assistance

In the event of an emergency, call: +1-317-927-6823

Note: Any event occurring when a student is within the territory of his/her home country is not covered.

All students participating in a Colgate study group or extended study are automatically enrolled in the CISI/IMG program for the duration of their travel. 

Students participating on an approved program will not be automatically enrolled in CISI/IMG insurance, but may be enrolled in coverage via their approved program. These students may choose to enroll in CISI/IMG coverage at Colgate’s group rate, but must arrange their own payment.

Rates:

  • Weekly: $10.85

To register:

  1. Have a valid credit card available for payment.
  2. Visit the CISI/IMG enrollment site and complete the necessary information in order to purchase international customized group insurance plan designed specifically for Colgate University.    

 

Once enrolled, you will have access to CISI/IMG documents containing:

  • Participant ID card
  • Proof of Insurance
  • Brochure
  • Other helpful insurance information
     

Leading a Group

Faculty or staff who will be leading a Colgate group on travel abroad should contact Shelley Wyman at mwyman@colgate.edu for assistance in registering the group with CISI.

Traveling Independently

Faculty and staff traveling abroad independently for Colgate-related business are required to purchase a Business Travel Plan with CISI/IMG.

Rates:

  • Students - $1.55 per day
  • Faculty/Staff - $2.31 per day
  • Fac/Staff Dependent - $5.07 per day

To register:

  1. Have a valid credit card available for payment.
  2. Visit the CISI/IMG enrollment site and complete the necessary information in order to purchase international customized group insurance plan designed specifically for Colgate University.        


Once enrolled, you will have access to CISI/IMG documents containing:

  • Participant ID card
  • Proof of Insurance
  • Brochure
  • Other helpful insurance information

Information for parents: Information from CISI/IMG specifically for parents of students who will be traveling abroad.

CISI offers an on-call number for emergency assistance (+1-317-927-6823), as well as online portals where travelers can:

  • Access information about their health plan
  • Search for medical professionals and care sites
  • Request referrals
  • Set up treatment with a physician or psychologist overseas (by contacting CISI/IMG directly)
  • Discuss preexisting needs with CISI/IMG prior to departure to avoid interruption in care

CISI/IMG coverage also includes the following benefits:

  • Coverage when traveling independently (outside the study group’s location)
  • Security information: CISI/IMG will send instructions (text or email) about your location if an incident occurs where you are. Students should inform both Colgate and CISI/IMG when traveling outside the formal study group area
  • Replacement of travel documents (passport, etc.) in the event of theft or loss
  • Replacement of lost prescription medication
  • Ability to add up to an additional month of coverage by contacting and paying CISI/IMG directly

Emergencies

+1-317-927-6823

Enrollment Questions, Consulate Letters, and Benefit/Coverage Questions

Email: CustomerCare@imglobal.com
Phone: 317-833-1732

 

 

 

CISI/IMG participants may wish to download and print the following information to carry with them during travel:

Download: About CISI/IMG Coverage

International SOS

Before and during your travel abroad, Colgate advises that travelers review up-to-date reports on safety and security, health issues, medical care, and vaccination requirements for countries in which travel will take place. These updates are available on the SOS website.
 

Students participating in study-abroad programs are not automatically enrolled in the International SOS program. Once registering for the study-abroad program, however, students will be provided with instructions on how to enroll.

The Colgate SOS Portal contains an online Personal Travel Record for inputting information on your travel during your period abroad.

Colgate advises its travelers to complete the form so that this information is available to SOS and Colgate University should a traveler need to be located in a crisis or emergency. If travel plans change, travelers should update the information on their travel record.

The Colgate member number is required to access the Colgate SOS Portal.

Colgate SOS Portal

Access the Colgate member number