Parent and Family Contact Information

Colgate maintains separate systems for several key functions. For some functions, students control their data and who is able to see it. With others, parents, family members, or guardians can provide and/or update their contact information themselves.

General Parent and Family Communications

James B. Colgate Hall

Colgate provides regular communications targeted to the parents, family members, or guardians of current students, such as newsletters, announcements, notable operational changes at the University, emergency communications, and more. This information is initially collected with students’ applications to the University.

New contacts, or updates to existing contacts may be submitted online.

Students may request that parents or family members not be contacted with such information by emailing alumnirecords@colgate.edu

Information may be submitted by:

  • Students
  • Parents, family members, guardians

Emergency Contact Information

Colgate "C" placeholder image

All students are required to provide emergency contact information for at least one individual who should be contacted in the event of an emergency specifically impacting the student (e.g. medical emergency). Students may provide multiple emergency contacts.

Students may update their emergency contact information via the Colgate Portal. Students will be required once per year to review and confirm or update their emergency contact information.

Go to the Portal

Information may be submitted by:

  • Students

Academic Records: Infoshare

Students at a computer workstation in a classroom

The Family Educational Rights and Privacy Act (FERPA) prevents the University from disclosing information about students’ academic records without the consent of the student.

The Infoshare platform allows students to provide and manage consent for sharing the following academic records with trusted “designees” such as parents and guardians:

  • Academic transcript (unofficial)
  • Class schedule
  • Final grades
  • Financial aid application requirements
  • Financial aid awards
  • Holds (financial and academic)
  • Registration status

More about Infoshare

Information may be submitted by:

  • Students

Tuition Payment/Billing: TouchNet

James B. Colgate Hall

TouchNet is the student account and billing system used by Colgate University. Students may designate authorized users within the system to:

  • View e-bills and student account activity
  • Establish monthly payment plans
  • Make electronic payments

More about TouchNet

Information may be submitted by:

  • Students

Career Services Updates

Benton Hall

Parents and family members may subscribe to the weekly emails sent to students from career services. These emails cover career services programs and recruiting opportunities.

Subscribe to career services messages

Information may be submitted by:

  • Students
  • Parents, family members, guardians