Colgate students, faculty, and staff receive a network account granting access to resources like e-mail, Moodle, the portal, an enhanced directory and more.

Setting Up Your Account

Set up your new account and confirm your enrollment in Multi-Factor authentication.

Account setup process

Accounts are created for students when they enroll with the university, prior to arriving on campus.   New students will receive an email with the information you will need to use our online account tool.  Once you have this information, you can visit our account tool at accounts.colgate.edu and click "I am a new user and need to set up my account".  

Confirming your enrollment in Multi-Factor authentication

Multi-factor enrollment is required for both your network/SSO account as well as your email/Gmail account.  The Duo MFA is required at your first login.  Google's 2-Step enrollment is not immediately required, and will allow up to two weeks for you to enroll.  If you do not enroll within the first two weeks of your first login, you will be locked out of your email and will need to contact the ITS Service Desk.

  • Confirm your enrollment in Duo by visiting portal.colgate.edu - if you can log in, then you are enrolled.
  • Confirm your enrollment in Google's 2-Step by following these steps: 
  • Visit Google's Sign In Options Page and confirm you are signed in with your Colgate Google account.
  • If the top of the page banner reads: "Two-step verification ON since" then you have successfully enrolled in Google Two-Step
    • If the top of the page banner reads: "You have security recommendations" then,
      • click "Protect your Account"
      • scroll down to "Add a layer of protection" and click on "Start Now", then
      • "Get Started"   
      • Follow the 2-Step enrollment guide.

Account setup process

Accounts are created for new faculty when the hiring process is complete.  Faculty will receive information from the Dean of Faculty's office via email with the information you will need to use our online account tool.  Once you have this information, you can visit our account tool at accounts.colgate.edu and click "I am a new user and need to set up my account".  

Confirming your enrollment in Multi-Factor authentication

Multi-factor enrollment is required for both your network/SSO account as well as your email/Gmail account.  The Duo MFA is required at your first login.  Google's 2-Step enrollment is not immediately required, and will allow up to two weeks for you to enroll.  If you do not enroll within the first two weeks of your first login, you will be locked out of your email and will need to contact the ITS Service Desk.

  • Confirm your enrollment in Duo by visiting portal.colgate.edu - if you can log in, then you are enrolled.
  • Confirm your enrollment in Google's 2-Step by following these steps:
    • Visit Google's Sign In Options Page and confirm you are signed in with your Colgate Google account.
    • If the top of the page banner reads: "Two-step verification ON since" then you have successfully enrolled in Google Two-Step
    • If the top of the page banner reads: "You have security recommendations" then,
      • click "Protect your Account"
      • scroll down to "Add a layer of protection" and click on "Start Now", then
      • "Get Started"   
      • Follow the 2-Step enrollment guide.

Account setup process

Accounts are created for new staff when the hiring process is complete.  Staff will receive information from Human Resources via email with the information you will need to use our online account tool.  Once you have this information, you can visit our account tool at accounts.colgate.edu and click "I am a new user and need to set up my account".  

Confirming your enrollment in Multi-Factor authentication

Multi-factor enrollment is required for both your network/SSO account as well as your email/Gmail account.  The Duo MFA is required at your first login.  Google's 2-Step enrollment is not immediately required, and will allow up to two weeks for you to enroll.  If you do not enroll within the first two weeks of your first login, you will be locked out of your email and will need to contact the ITS Service Desk.

  • Confirm your enrollment in Duo by visiting portal.colgate.edu - if you can log in, then you are enrolled.
  • Confirm your enrollment in Google's 2-Step by following these steps:
    • Visit Google's Sign In Options Page and confirm you are signed in with your Colgate Google account.
    • If the top of the page banner reads: "Two-step verification ON since" then you have successfully enrolled in Google Two-Step
    • If the top of the page banner reads: "You have security recommendations" then,
      • click "Protect your Account"
      • scroll down to "Add a layer of protection" and click on "Start Now", then
      • "Get Started"   
      • Follow the 2-Step enrollment guide.

When to Use Your Network Account

Users' Colgate network accounts serve as their primary means of authenticating for Colgate's digital resources. Network accounts serve to grant Colgate users access to such key resources as:

The Colgate portal provides access to important campus life, academic, and financial services such as the course registration system, reports of grades and unofficial transcripts, access to InfoShare for sharing grades with parents and family, views of one's class schedule, and more.

Go to the Portal

The Moodle Learning Management System (LMS) is Colgate's virtual learning space for academic courses. Professors and students may utilize Moodle to collaborate on projects, report unofficial grades during the semester, collect assignments, and more.

More about Moodle

Colgate's email accounts are powered by the G Suite for Education, from Google. As such, Gmail serves as the default webmail view for Colgate email accounts.

Open Gmail

Most Colgate users utilize Colgate's Password Reset Utility to synchronize their Google password with their Colgate network credentials.

Many campus resources, including access to digital journals, fileshares, and more, are only accessible when connected to the Colgate network. When not on campus, members of the Colgate community can still access these resources by creating a VPN connection to the Colgate network, logging in with their Colgate network account.

Connect via VPN

Colgate students, faculty, and staff may receive designated storage on Colgate servers — a secure and convenient means of backing up files.

More about Netstore

Users may log into computers in campus computer labs using their network credentials.

Colgate's computer labs

Password Management

The Colgate Password Reset Utility allows users to update/change passwords for their network account and Colgate Google account. It can also be used to reset these passwords in the case they are forgotten.

Launch Colgate Password Reset Utility

Strong Password Policy

All Colgate accounts must be secured with a strong password. 

Learn how to create strong passwords and keep them secure

Expired Passwords

For security purposes, network account passwords are valid for one year before they expire and force users to provide a new password. Google passwords do not expire, but should be changed regularly as well.

By utilizing the Colgate Password Reset Utility, users can simultaneously update their network account password and Google password, an option exercised by most Colgate users.

Leaving the University

Click a user type to learn more about what happens to network accounts when leaving the university:

Graduating

Students who graduate will have access to their Colgate network/SSO account for approximately 13 months following commencement.  Access to the account, including access to such resources as the Portal will close on June 15 of the year following one's graduation year.  

A note about the Portal: Although access to the Portal will continue for about one year, access to many individual apps within the Portal will begin to disappear over the course of the year following commencement.  Contact the Office of the Registrar for transcripts.

Alumni Email Account

All graduating seniors will automatically retain their @colgate.edu email address for one full year following commencement — if no action is taken, the account will be terminated at the end of one year.

Graduates do have the option to migrate to an @alumni.colgate.edu account, and all messages sent to your current @colgate.edu email address will automatically be forwarded to this new @alumni.colgate.edu account. Your email interface will also remain the same, within a Google environment.  However, your access to Google storage will be discontinued one year after commencement. ITS can provide support to you as needed to help migrate your files during that time.

More about an Alumni Email Account & to Opt-in 

Transferring

Students leaving the university to transfer to other colleges keep their Colgate network account for 60 days following the drop/add period of the first semester that they is not enrolled in any classes.

Faculty and staff whose employment at Colgate University is terminated will lose access to their Colgate network account immediately upon termination of employment.

Ask for Help

If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.