A VPN connection enables access to online services that require a connection to the campus network. Such services include access to Tableau dashboards and network storage. Palo Alto's GlobalProtect is the VPN software you will need to use to establish a VPN connection.
Installing the Global Protect VPN Software
Visit our installation instructions page for full Windows & Mac installation process for laptop or desktop computers.
For iPhone and iPads, visit the iOS installation instructions page.
For Android devices, visit the Android installation instructions page.
Establishing a VPN Connection with Global Protect
- Launch the Global Protect software on your computer and Click Connect.
- In the web browser pop-up window (see below), enter your full email address and then click Next.
- Enter your network | SSO password when prompted and click Sign In. (See below)
- If prompted, follow the Duo second factor login process.
ITS added Duo multifactor authentication protection to the GlobalProtect VPN to add another layer of security to Colgate's data.
The sign-in page is powered by Microsoft which Colgate is using increasingly for authentication to services.
You do not need to make any changes to your environment. You should familiarize yourself with the new log-in process (using your full email address) and expect the log-in process to include Duo MFA.
Ask for Help
If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.