A VPN (virtual private network) connection enables access to network services that require a connection to the campus network. Such services include access to Tableau dashboards, academic software, network file shares, and others. Palo Alto's GlobalProtect is the VPN software you will need to use to establish a VPN connection to campus.

The VPN is intended for use by current students, faculty, and staff only. However, access may occasionally be granted for vendors, consultants, and other Colgate-affiliated users.

Installing the Global Protect VPN Software

Visit our  installation instructions page for full Windows & Mac installation process for laptop or desktop computers.

For iPhone and iPads, visit the iOS installation instructions page.

For Android devices, visit the Android installation instructions page.

Establishing a VPN Connection with Global Protect

  1. Launch the Global Protect software on your computer and Click Connect.
  2. In the web browser pop-up window (see below), enter your full email address and then click Next.
  3. Enter your network | SSO password when prompted and click Sign In. (See below)
  4. If prompted, follow the Duo second factor login process. 



Imagine your internet connection is a highway, and a VPN is a secure tunnel that helps you travel safely on that highway.

Split Tunnel: You use the secure tunnel only for Colgate-related things, letting everything else take a faster, direct route. It's like having a secret passage just for school or work while the rest of your online activities go on the regular road. This is the default behavior when connecting to the Colgate VPN.

If you are home or on an otherwise private network, we recommend keeping the default “Split Tunnel” behavior for your VPN connection.

Full Tunnel: All of your online activities go through the secure tunnel, making everything as safe as possible, but it might slow you down a bit because every bit of data has to pass through that tunnel.

While the vast majority of network traffic on the internet is encrypted by default, you may consider using “Full Tunnel” mode to add an extra layer of security if you are connecting from a public network, such as one provided by a hotel or coffee shop. You may also consider using the “Full Tunnel” mode when traveling abroad.

You can change between “Split Tunnel” (sometimes listed as “Best Available”) and “Full Tunnel” using the following instructions:

  1. Left-click the GlobalProtect icon, which typically looks like a globe with a shield. On Windows, this icon is located in the bottom right corner, in the taskbar notification area. On MacOS, this icon is located in the top right corner, in the menu bar.
  2. If GlobalProtect is not connected, you will need to click the “Connect” button. Once connected, click on the dropdown menu that appears below the “Disconnect” button.
    Image aid for the instructions described in step 2.
  3. Once the dropdown menu appears, left-click on the desired tunnel setting you wish to use.
    Image aid for the instructions described in step 3.
  4. Your GlobalProtect VPN will automatically disconnect and reconnect using the new tunnel mode. It may take a few seconds to finish reconnecting. After the VPN reconnects, you will see the new tunnel mode listed below the “Disconnect” button.
    Image aid for the instructions described in step 4.

ITS implemented Duo multifactor authentication protection to the GlobalProtect VPN to add another layer of security to your account.


The sign-in page is powered by Microsoft, which Colgate is transitioning to for authentication to services.

Ask for Help

If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.