ITS has staff and resources available to assist with technical needs of most on-campus events.

Available Services

Description:  Not sure what you need for an event? Request a consultation. We provided 1-1 and group consultations regarding the use and selection of appropriate AV equipment. Prior to reserving a space, we are happy to provide a consultation to determine what capabilities you need.  

Availability: Faculty and Staff

Prerequisites: We appreciate at least 1-week notice depending on the size and complexity of the event. 

Requesting this Service: Please contact the ITS Service Desk with sufficient time to best assist with your consultation needs. 

Description:

Availability: Faculty and Staff

Prerequisites: We appreciate at least 2-week notice depending on the size and complexity of the installation. 

Requesting this Service: Please contact the ITS Service Desk for more information about this service.

Description: ITS provides technical support for film screenings hosted in Little 105, Golden Auditorium. These are film projection request for 35mm or 16mm film.

Availability: Assistance is available for ...

Prerequisites: We appreciate a minimum of 1-week notice for this service. If you are screening 35mm more advance notice is required for testing and inspecting the film.

Requesting this Service: Please contact the ITS Service Desk to request support for your film screening.

 

Description: Hosting a large event on campus with complex tech needs? ITS Provides coordination and technical support for large events across locations on the Colgate campus. 

Availability:

Prerequisites: We appreciate a minimum of 2-weeks notice for large event requests.

Requesting this Service: Please contact the ITS Service Desk for more information about this service.  

Description: IT staff are available to stream video of high-profile events at the university live online. Significant coordination is required for these events, so please submit requests with as much notice as possible.

Availability:

 

Prerequisites: We appreciate an advance notice of at least 14 business days to request this service.

Requesting this Service:  When requesting live streaming of an event, please also notify the Office of Communications about the event as well. Speakers and presenters must agree to the conditions of the Colgate University Copyright Release for Speakers and Presenters and complete the form in advance of recording. 

Description:

Availability:

Prerequisites: 

Requesting this Service:

 

Description: ITS is capable of providing live sound support for special events that mix multiple microphones and sources, including the setup and removal of equipment. Note that some locations on campus already provide significant sound mixing capabilities. Significant coordination is required for these events, so please submit requests with as much notice as possible.

Availability:

Prerequisites: A work order with the Facilities Department may be required for the movement of equipment (including podiums) and for installations. The cost of such work orders is the responsibility of the requestor. Learn more about submitting facilities work orders.

Requesting this Service:

Description: IT professional or student staff are available to capture a video/audio recording of most University events.

Availability:

Prerequisites: We appreciate advance notice of at least five business days. Guests will be required to sign a waiver providing the University with permission to record and retain the recording indefinitely. Speakers and presenters must agree to the conditions of the Colgate University Copyright Release for Speakers and Presenters and complete the form in advance of recording.

Requesting this Service:

Description: ITS can assist with the setup of web-based conferencing for small groups, including audio/video communication and screen-sharing functionality. The ITS Service Desk will provide:

  • A Zoom link (to copy and paste into a modern web browser) to share with conference participants.
  • Assistance with the setup of a webcam and USB microphone in a classroom or event space, if needed.

Limited Skype support is available if preferred.

Availability:

Prerequisites: 

Requesting this Service:

AV Support

 

Description: ITS can help walk you through a planning process to help make your event a success.   ITS can also demonstrate event space functionality and provide training in its use.

Availability: Faculty, students, and staff.

Prerequisites:  ITS requests reasonable lead time to provide event consultation.

Requesting this Service:  Contact the ITS Service Desk for more information.

Description:  ITS can provide a videographer for your event. 

Availability: Faculty, students, and staff.

Prerequisites:  A video recording release form will need to be completed by the presenter(s) at the event.

Requesting this Service: Please contact the ITS Service Desk for more information about this service.    For self-service, you can also borrow video recording equipment by visiting borrow.colgate.edu.   

Description:  ITS can audio record your event.  

Availability: Faculty, students, and staff.

Prerequisites: An audio recording release form will need to be completed by the presenter(s) at the event.

Requesting this Service: Please contact the ITS Service Desk for more information about this service.   For self-service, you can also borrow audio recording equipment by visiting borrow.colgate.edu

Description:  If you have an event and need assistance with the presenting your digital slides or other media, ITS can assist you.

Availability: Faculty, students, and staff.

Prerequisites: 

Requesting this Service: Please contact the ITS Service Desk for more information about this service.  

Description:  This service provides assistance in setting up a video conference.  

Availability: Faculty, students, and staff.

Prerequisites: 

Requesting this Service: Please contact the ITS Service Desk for more information about this service. For self-service, you can also borrow webcam and speaker/microphone equipment by visiting borrow.colgate.edu.  For more information on video conferencing platforms, you can visit our video conferencing page

Description: If you need sound support at an event, ITS can provide sound system support.

Availability: Faculty, students, and staff.

Prerequisites:

Requesting this Service:  Please contact the ITS Service Desk for more information about this service.  

Description: If you need sound support at an event, ITS can provide sound system support.

Availability: Faculty, students, and staff.

Prerequisites:

Requesting this Service:  Please contact the ITS Service Desk for more information about this service.  

Description: If you need sound support at an event, ITS can provide sound system support.

Availability: Faculty, students, and staff.

Prerequisites:

Requesting this Service:  Please contact the ITS Service Desk for more information about this service.  

Description: If you need sound support at an event, ITS can provide sound system support.

Availability: Faculty, students, and staff.

Prerequisites:

Requesting this Service:  Please contact the ITS Service Desk for more information about this service.  

Description: If you need sound support at an event, ITS can provide sound system support.

Availability: Faculty, students, and staff.

Prerequisites:

Requesting this Service:  Please contact the ITS Service Desk for more information about this service.  

Description: If you need sound support at an event, ITS can provide sound system support.

Availability: Faculty, students, and staff.

Prerequisites:

Requesting this Service:  Please contact the ITS Service Desk for more information about this service.  

Related Services & Resources

Looking for information on a specific event? Be sure to check the  Colgate Events Calendar

Student Activities Sound (SA Sound)  SA Sound Request Form 

Looking for a site to host your own camp or conference? Contact Conferences and Summer Programs 

Requesting Service

ITS makes every effort to accommodate event requests and to ensure positive outcomes. Please bear in mind that event staff and equipment are finite resources. It is therefore critical that you provide as much information about your needs as possible, as early as possible. ITS services may be fully booked weeks or even months in advance.

Service Desk

Direct all requests through the ITS Service Desk.

Be prepared to provide:

  • Start and end date
  • Start and end time
  • Services required
  • Number of attendees
  • Number of speakers
  • Location (unless you are requesting a consultation on this topic)
  • Presentation materials (PowerPoint, website, etc.)

Ask for Help

If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.

Walk-in service is by appointment only.

Due to high volume, our ticket tracking service is the only way to ensure we respond in a timely manner to your questions. Thank you for your patience.