Instructions for connecting to the Wi-Fi eduroam network on a device running Windows.


eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. It is the primary Wi-Fi network for the Colgate community. Devices registered on Colgate’s eduroam network will automatically connect to the eduroam network at other institutions worldwide. For more information, visit: EduRoam.


  • eduroam credentials - in Colgate’s case, an active network account (the same account used to access the portal)  
  • A Windows computer with wireless capability


  1. While using your Windows computer, click the Network symbol from the system tray (usually located in the bottom right of your screen) and navigate to the listed wireless connections available.
  2. Select “eduroam” and then click “Connect”
  3. When prompted for user name and password, use your full email address, but be careful to use your network/SSO password (since your email password may be different than your network/SSO password)
  4. Click OK
  5. When prompted to accept the certificate, click “Connect”

Ask for Help

If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.