Event Support Request Policy

Scope

This policy applies to all University events.

Reason for Policy

ITS provides audiovisual (AV) support for many campus events. It is important that requests for such AV support be made through the appropriate channels and in a timely manner to ensure that ITS can provide appropriate AV support to these events.

Policy Statement

Requests for AV support for campus events shall be submitted to ITS directly through the ITS Service Desk (itshelp@colgate.edu or 315-228-7111). Requests for AV support for campus events shall be submitted at least 14 business days in advance of the event. Requests for AV support for seminal campus events, conferences, webinars, and large-scale events shall be submitted at least 30 business days in advance of the event.