The Information Technology Service Desk team is located in Case-Geyer Library and provides walk-up and phone support to the entire Colgate campus community.
Hours
Phone and Walk-Up Support
- Monday–Thursday: 8 a.m.–9 p.m.
- Friday: 8 a.m.– 5 p.m.
- Saturday–Sunday: 10 a.m.–9 p.m.
Equipment Lending and General Printing Support
- Sunday–Thursday: 8 a.m.–2 a.m. (limited selection after 9 p.m.)
- Friday–Saturday: 8 a.m.–10 p.m. (limited selection on weekends)
IT Service Desk & Equipment Lending
Monday–Friday: 8 a.m.–5 p.m.
Phone Support
Monday–Friday: 8 a.m.–4:30 p.m.
Available Services
The Service Desk is the first stop for all ITS needs and services on campus. From hardware support, to software support, to event support, to help with your network password, the staff of the Service Desk are prepared to assist, or to put you in touch with the right campus resource.
Frequently Used Resources
Connect to WiFi/network Network and email accounts Printing on campus Borrowing IT equipment Campus phones