Telephone service, including voicemail, is provided for all employees.
To make a call from one campus phone to another, simply dial the 4-digit extension.
Phone Moves, Additions, Changes, and Repairs
For assistance with any phone or phone number issues, contact the ITS Service Desk.
Dial 0, then follow the prompt to find the phone number, or Dial 7755 and then say the first and last name of the person, or the name of the department, you would like to reach.
Campus phones allow users to connect with two other lines by utilizing the "Confrn" button. If you plan to connect to more than two other lines, you should use Infinite Conferencing. Colgate University and Infinite Conferencing have an agreement which gives you an affordable option for conferencing up to 150 callers. Each department should set up an account directly with Infinite if they have not done so already.
To set up an account, please contact Infinite Conferencing. If you have an account already (or are unsure if you have an account) and need to set up a conference call, please contact them by phone at 888-203-7900 or email them at firstname.lastname@example.org.
There is a charge associated with all directory assistance calls. Please access your favorite online resource (www.anywho.com, for example) as a phone number resource. Otherwise, dial 9 + 1 + area code + 555-1212 (wait for tone) + access code.
Dial 9 + 011 + country code + city code + phone number
Dial 9 + 1 + the 7-digit number.
Outside the 315 Area Code
Dial 9 + 1 + area code + phone number
Inside the 315 Area Code
Dial 9 + 1 + 315 + phone number
Ask for Help
If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.