Printing on Campus

Use this guide to find a location for printing.

Printing from a Computer in a Public Lab

• Log into a computer
• Open the file you wish to print
• Click print and select the printer nearest you (should be the default printer)
• Walk to the printer and swipe your card at the Print Release Station.  
• Find your print job on the screen, click Release
• Wait for your print job to be printed and the printer

Printing A PDF from a Computer in a Public Lab

You may find that printing a PDF from a web browser will not work or prints a corrupted file.

• Download your PDF file to the computer
• Use Adobe DC to open the file
• If prompted to log into Adobe, enter your full Colgate email address and click Next
• Enter your Single Sign on credentials
• Use Adobe DC to send your PDF to the printer

Webprint allows you to upload your documents from your laptop, desktop, or mobile device to the Webprint server.  Once uploaded, visit a public printing location on campus, swipe your card, and pick up your printout once complete.

More details below on Webprint's features and limitations.

For a list of public printing locations, see the next section below.

Our remote monitoring tools don't always catch supply issues, paper jams or other problems.  To report a problem with a printer, contact ITS by calling us at 315-228-7111 or emailing us at itshelp@colgate.edu.  Be sure to include in your email the location and detailed problem you are experiencing.

Summary
This guide explains the step-by-step process for adding a Colgate network printer to your Colgate-managed Windows computer.

Audience
Colgate faculty & staff who are using a Colgate-managed Windows computer and need to install a networked printer.

Background
Most printing resources at Colgate are managed through the campus network. Because these are not local printers, you must first ensure your Windows computer is connected to the Colgate network (either wired or Wi-Fi). This process will then guide you through adding the specific printer to your computer's settings so your computer can correctly communicate with the device.

Requirements

• a Windows computer connected to the Colgate network through a wired connected or a wireless connected (Note: Guest wireless will not work)
• the printer must be added to your computer (listed as one of your printers in Windows "Printers and Scanners")
• the printer must be connected to the network, turned on functioning properly

Procedure
I.  Navigate to "print.colgate.edu"

a.  Click the Windows Start button or tap the Windows key on your keyboard

b.  Begin typing \\print.colgate.edu and press the Enter button

II.  Find your printer

Printers are typically named like this:  Alumni-111-BW

a.  Within the window that pops up, enter good search term to search for your printer.

b.  Double click on the printer.  The printer is now added.   Go to Windows  "Printers and Scanners" to confirm that your printer has been added. 
    

Summary
This guide explains the step-by-step process for adding a Colgate network printer to your Colgate-managed Mac.

Audience
Colgate faculty & staff who are using a Colgate-managed Mac computer and need to install a networked printer.

Background
Most printing resources at Colgate are managed through the campus network. Because these are not local printers, you must first ensure your Mac is connected to the Colgate network (either wired or Wi-Fi). This process will then guide you through adding the specific printer to your computer's settings so your Mac can correctly communicate with the device.

Requirements

To successfully add a network printer, you will need the following:

•    A Colgate-managed Mac computer with the Self Service application installed and operating properly.

•    The exact name of the printer you wish to install.

Printer Name Format: Printer names are typically composed of the Building, Room Number, and Printer Type.

• Printer Type Codes:
  • BW: Black and White
  • CLR: Color
  • MFD: Multi-Function Device (print, scan, copy)
• Example: Alumni-111-BW (The black and white printer located in Alumni Hall, room 111)

Procedure
I.  Launch Self Service App on your Mac (Click on spotlight and type Self Service)

II.  Once Self Service has been launched, click on Browse > Printing 

All printers will be listed to the right, listed in alphabetical order.  Navigate to the printer you wish to add and click, “Connect”.  Once the printer has been added, a brief message Done! will appear, and the button will then change to Reconnect. For standard black and white or color printers, you can close Self Service – your printer installation is complete and ready for use. 

For multi function devices (MFDs), if your department uses a Department Code, you will need to add the department code to the to your printer settings - Continue with the following steps:

Go to “System Preferences” and find “Printers & Scanners”

Select your MFD and click on “Options & Supplies”

Click on the “Utility” tab and click “Open Printer Utility”

Under “User Management”, change “User Authentication” to “Department ID Management”

On the right, enter your department ID (the pin you use to make copies on the MFD) and leave the field for PIN blank

Click on “Printer Information”. Once the printer information pops up click “OK”

Now the “Verify” button will become available. Click “Verify”

Lastly, click on “Save Settings” and you are all set!