Residential Computer Consultants (RCC)
Support in the Residence Halls
Sometimes it just isn't practical to visit the ITS Service Desk in Case-Geyer when the technical problem needs resolution in a student residence.
Residential Computing Consultants (RCCs) are student technical support specialists serving other students in the residence halls.
VPN Connections: Windows
The steps for creating a VPN (Virtual Private Network) connection to the Colgate University network on a computer running Windows 10 and higher.
Installation & Setup
Outlines the process for installing the Global Protect VPN software and connecting to the University network with both personal and Colgate Windows computers.
VPN Connections: Mac OS X
Instructions detailing the process for creating a VPN (Virtual Private Network) connection to Colgate University on a Mac.
ITS Office Internal Policies
The following policies apply to the internal business and operations of the Colgate University ITS office.
Equipment Donations
This policy outlines the Colgate University policy on donating end of life ITS equipment.