Supported Software - Employee Computers

Information about software support provided by ITS to faculty and staff on Colgate-owned computers.

 

Support is defined as the installation of the application and guidance in the use of the software product.

Go to information about software supported on classroom computers.

Full Support

Fully supported software on Colgate-owned machines
Type of Software Mac Windows
Operating system macOS 10.14 Windows 10 Enterprise
Word processing Word (MS Office 2019) Word (MS Office 2019)
Spreadsheet Excel (MS Office 2019) Excel (MS Office 2019)
Presentation PowerPoint (MS Office 2019) PowerPoint (MS Office 2019)
Database None Access
Email Gmail, Outlook Gmail, Outlook
Calendar Google Calendar Google Calendar
Desktop publishing
  • Word (MS Office 2019)
  • Adobe InDesign
  • Word (MS Office 2019)
  • Publisher (MS Office 2019)
  • Adobe InDesign
Web browser
  • Safari
  • Chrome
  • Internet Explorer
  • Chrome
Players, plugins
  • Media Player
  • VLC
  • Shockwave/Flash
  • QuickTime
  • Media Player
  • VLC
  • Shockwave/Flash
  • QuickTime
Scanning OCR Adobe Acrobat Adobe Acrobat
PDF Preview, Adobe Acrobat Reader Adobe Acrobat Reader
PDF for forms, etc. Adobe Acrobat Adobe Acrobat
Banner Banner Banner
Query tools Actual Technologies ODBC (Oracle)
  • MS Query
  • Crystal Reports
Compression OS Tools OS Tools
Anti-virus None MS System Center Endpoint Protection / Windows Defender
Course management Moodle Moodle

Limited Support

Software on Colgate-owned machines with limited support from ITS
Type of Software Mac Windows
Statistical
  • Stata
  • SPSS
  • SAS
  • Stata
  • SPSS
Image Editor Adobe Photoshop Adobe Photoshop
Computing & programming MATLAB MATLAB

 

No Support

Software on Colgate-owned machines that is not supported by ITS
Type of Software Mac Windows
Bibliographic

Although Zotero is not supported by ITS, it is supported by the staff and faculty of the University Libraries.

Specialty Software

Contact the ITS Service Desk for specific information about specialty software, purchases, and cost sharing.

Cost Sharing

For all software that is not listed in one of the charts above, cost sharing with ITS may be possible if the software is being used for reasonable business purposes and it has been planned in the annual ITS budget process (fall of the preceding year).

This must be budgeted in that process, not at the time of purchase. Costs for items not budgeted will normally be borne 100% by the department or user. Requests for unbudgeted cost sharing will be considered on a case-by-case basis.

Adobe Products

Colgate has a volume agreement with Adobe covering many of its products. The Adobe Creative Suite is available to the entire Colgate community, and most other Adobe products may be purchased at the lowest academic discount.  To install Creative Cloud on a Colgate or personally owned computer, start on our Adobe Creative Cloud page.

Microsoft Products

Colgate has a series of volume agreements with Microsoft. Most titles not listed in the charts above may be purchased at a discount through ITS.  Faculty and Staff can use Office 365 free of charge and use while employed at the University on personally owned computers or mobile devices.  To install Office 365, start at colgate.edu/o365.   To purchase a copy of Microsoft Office, visit hup.microsoft.com.

Ask for Help

If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.