TouchNet is the student account and billing system used by Colgate University. Students, and their designated Authorized Users*, use the system to view e-statements and student account activity; establish monthly payment plans; and make electronic payments.

Student Access to TouchNet

Students access TouchNet through the Colgate Portal. Under Banner Self-Service, click Accounts and choose View/Pay E-bill. (For Authorized User access to TouchNet, see below.)

*Establish Authorized User(s)

Designate a parent, guardian or other as an Authorized User.  As such, they can: Receive e-statement notifications; view your student account information; and make payments on your behalf.

  1. Sign in to TouchNet. Under “My Profile Setup” select “Authorized Users.” 
  2. Provide the e-mail address for your authorized user(s) and choose their level of access.
  3. Authorized Users will receive an e-mail notification confirming their authorization and instructions on next steps.

Authorized User Access to TouchNet

Authorized Users access their student’s account information through a designated site.

Troubleshooting TouchNet

Students and Authorized Users access TouchNet in different ways.  Be sure you login the appropriate way (see above).

The TouchNet site will lock a user out after a failed attempt to log-in. After being locked out, a user must wait at least 30 minutes before attempting to log-in again, even using the newly acquired temporary password.

Other Payment Options

To review other payment options, please see the Student Accounts page.