Account setup process
Accounts are created for students when they enroll with the university, prior to arriving on campus. New students will receive an email with the information you will need to use our online account tool. Once you have this information, you can visit our account tool at accounts.colgate.edu and click "I am a new user and need to set up my account".
Confirming your enrollment in Multi-Factor authentication
Multi-factor enrollment is required for both your network/SSO account as well as your email/Gmail account. The Duo MFA is required at your first login. Google's 2-Step enrollment is not immediately required, but if you do not enroll within two weeks of initial login, you will be locked out and need to contact the ITS Service Desk.
- Confirm your enrollment in Duo by visiting portal.colgate.edu - if you can log in, then you are enrolled.
- Confirm your enrollment in Google's 2-Step by following these steps:
- Visit Google's 2-Step Verification Page and confirm you are signed in with your Colgate Google account.
- Follow the instructions for setting up at least one second step for login.