An informational interview is a meeting where you ask others for career and industry advice. It is not about finding employment, but rather learning more about careers that may be a good fit for your personality and interests. Informational interviews provide an insider’s perspective into an industry or even a particular organization that you may want to work for in the future, and could provide you with information about:
- Career preparation and opportunities for specialization
- The truth about a profession – including the work culture
- The degree of fit to your personality, interests, skills, strengths and weaknesses
As an added bonus, informational interviews help you to expand your professional network and could also sharpen your interviewing skills!
Arranging the interview: Informational interviews should be kept brief (15-20 minutes) so as to be respectful of your interviewee’s time. Before arranging the interview, meet with a career advisor to help focus your efforts. We’d like to help you to:
- Identify a list of industries that you’d like to know more about based on your personality, interests, values, and skills
- Develop a list of professionals who might provide you with good insight into those industries – using LinkedIn, as well as your professional (instructors, past coworkers) and personal networks
- Prepare to reach out to potential contacts in a professional manner – either in person, by letter, email, or phone call, or through mutual acquaintance
Conducting the interview: If you are able to arrange an in-person meeting, plan to arrive a few minutes early, dressed appropriately (business casual or business attire) and prepared adequately. Consider formulating about 10 questions that will help you to understand their career and organization better. Some questions worth asking:
- Why is a typical day or week like?
- What do you like most about your job? What excites you most?
- What are some of the more difficult or frustrating parts of this career?
- What qualifications and skills are most important to be successful in this career?
- What types of decisions do you make? Who do you report to?
- How does your work fit into the mission of the organization?
- What changes do you anticipate for the future of this career?
- Do you have any advice for me as someone considering the field?
- Are there others in the field with whom you think I should meet?
Make sure to take notes attentively and to express sincere interest. Their time is very valuable and you should treat it as such. Once you’ve completed the interview, thank them for their time before leaving and again with a thank you note or email within 24 hours of the interview. If the person you interviewed suggested specific action items, update them on your progress as appropriate. If done effectively, informational interviews could help establish a professional relationship with someone who may one day become a mentor.