April 22, 2015
With the rich and varied activities and events scheduled throughout each day, it is inevitable that scheduling conflicts will occur. The Academic Affairs Board (AAB) has held discussions on the nature, minimization, and management of scheduling conflicts—particularly conflicts that occur in weekday late afternoon and evening hours. As the department of athletics has a well-developed policy on athletic related conflicts, the discussions of the AAB were directed towards the myriad of other scheduling conflicts. While it was the sense of the AAB that the majority of conflicts are eventually resolved satisfactorily, it was nonetheless felt that some guidance from the AAB to the Colgate community could be helpful.
Nature of the Schedule Conflicts
The late afternoon and evening hours play host to a wide range of curricular and other activities and events. These include regularly scheduled credit-bearing courses and course components (e.g., instructional labs), out-of-class events required as part of a credit-bearing course (e.g., lectures, exams, film screenings, performances), and programming from other campus offices (e.g., Career Services).
To minimize and manage schedule conflicts, the AAB offers the following recommendations to faculty, students, and to other campus offices that engage in late afternoon and evening programming.
Faculty
Faculty should be judicious towards the scheduling of class activities outside of the regular class period as their students may be enrolled in other courses or participate in other valuable activities that place demands on the late afternoon and evening hours. Nonetheless, it is understandable that some required class activities may have to take place outside of a regularly scheduled class period. In such instances, these are the following guidelines:
- Whenever possible, courses with regular, required out-of-class events (e.g., evening exams on a particular evening) should include that information in course registration materials so that students can adjust other aspects of their course schedules accordingly.
- Whenever possible, a complete schedule of out-of-class events should be provided in the course syllabus. Reminders should be given as events approach. Out-of-class events announced on short notice should have appropriately flexible expectations towards attendance.
- Procedures for managing individual conflicts with required out-of-class events should be thought through in advance. It is likely that some students will not be able to attend an event on a given evening. It should not be assumed other conflicting event(s) can be rescheduled. An excused absence or alternatives to participation in an out-of-class activity may be necessary.
- Policies towards attendance at out-of-class events, and procedures for the management of schedule conflicts should be communicated to students in the course syllabus.
- Faculty are not expected to alter attendance policies in instances when a student has not followed stated course policies on schedule conflicts (unless there are reasonable extenuating circumstances).
Students
Students have an important part to play in the resolution of schedule conflicts, as the student is often in the unique position of knowing that a conflict exists. Thus, students should follow the suggestions below.
- A close eye should be kept on scheduled curricular and other events such that conflicts can be detected and resolved in a timely fashion.
- Students should know all course attendance policies. While two days’ notice of a conflict may be sufficient for some courses, other faculty could reasonably expect notice of a week or more. If a policy is not clear from the syllabus or other course information, students should ask the faculty member.
- Attendance policies must be followed closely. One should not expect rescheduling, an excused absence, or an alternative to attendance if the attendance policy of the course has not been followed.
- The nature of a conflicts must be presented accurately when requesting rescheduling, an excused absence, or an alternative to attendance. Students should be clear as to whether a conflict is due to an inflexible required event, a required event with some flexibility (e.g., a lecture that is also recorded), and an event that is not required (but that the student really wants to attend).
Other Programming
Campus offices that engage in programming can also be a source of schedule conflicts. The suggestions below should be followed.
- When possible, multiple offerings of an event should be scheduled so that students may select an option that does not pose a conflict.
- A student should not miss out on an important opportunity because the student has a scheduled course or a required course function that prevents the student from attending a non-curricular event (e.g., an information session).
Resolution of Schedule Conflicts
As the student will likely be the one initially aware of a conflict, the student should generally take the lead in resolving the conflict. Many conflicts can be quickly resolved simply by the student bringing the conflict to the attention of one or both of the parties responsible for the conflict. However, should the student have made a good faith effort to resolve the conflict without success, the parties responsible for the conflict should directly communicate with each other. Misunderstandings and hard-feelings can be avoided by direct communication. If a satisfactory resolution is still elusive, an Associate Dean of the Faculty can be consulted for assistance. At no point in this process should the student be disadvantaged (assuming that the student followed stipulated guidelines on schedule conflicts in a timely fashion).
Closing
The AAB is supportive of the rich array of curricular and other events and activities that enhance the learning and growth of our students. Scheduling and attendance polices that are mindful of the many demands and opportunities placed before our students will enhance the positive aspects of late afternoon and evening programming. Responsible adherence to attendance policies facilitates the satisfactory resolution of conflicts. The AAB will continue to consider scheduling and schedule conflicts, and offer further guidance and policy as necessary. The AAB welcomes input from the Colgate community.