Whether you have a computer problem and require technical assistance or just have a question about technology, our knowledgeable staff is here to help. Our Help Line is open Monday through Thursday from 7:30 a.m. until 11 p.m., Saturday from Noon until 5 p.m., and on Sundays from 2 p.m. to 11 p.m. READ MORE
Three easy ways to get help:
Call us at 315-228-7111, e-mail us at firstname.lastname@example.org,
or use our online request form
For classroom emergencies, call 315-228-7111, option 1.
Lost or Stolen Devices To report a lost or stolen device
please contact Campus Safety at extension 7911 (emergency) or 7333 (office) as soon as possible. You will be advised of any additional actions to take.
To learn more about suspicious emails please visit this article on Phishing
. If you believe you have received a phishing email
please send an email to email@example.com
. Visit this blog post
to learn how you can help IT retrieve important information about suspect email.
We leverage technology to facilitate learning and improve student performance and engagement by creating, using, and managing appropriate technological processes and resources. READ MORE
Workplace software includes applications and software tools that support instruction and Colgate's administrative needs. Stability is assured by deploying business class and reliable open-source applications. Our expert staff develops custom solutions when a viable alternative is not available. We support many applications and business processes. READ MORE
Infrastructure Services strives to provide and maintain a robust, reliable, and cutting-edge network and data center upon which academic, administrative, and residential computing needs can be met today and into the future. READ MORE
to learn more about getting connected and about the network resources available to the Colgate community.
One of Colgate's leading priorities is maintaining and protecting the confidentiality, integrity, and availability of its users' personal, private, irreplaceable, and mission-critical information. Learn more about protecting your identity and your data: READ MORE
Information Technology Services supports the systems, applications, and technologies that support instruction at Colgate. Learn more about ITS initiatives, policies, facilities, and staff: READ MORE