Testing and contact tracing are key tools in the effort to protect the health of the Colgate community.

In Case of Illness or Suspected Illness

Centers for Disease Control (CDC) guide to symptoms of COVID-19

Employees who do not feel well

  • Do not report to work
  • Contact your supervisor to address staffing concerns
  • Seek appropriate medical care

If you are concerned you may have COVID-19

  • Contact your primary care provider
  • If you do not have a primary care provider, consider evaluation through an urgent care center close to home; call first, do not walk in.
  • SUNY Upstate has a very helpful COVID-19 Emergency line at 315-464-3979. They will be able to help guide your next steps.

Your healthcare provider will determine if testing for COVID-19 is necessary.

If deemed necessary, the cost of testing is fully covered by Colgate's healthcare plan. See:

Benefit Updates During COVID-19 Disruption

Employees with COVID-19

An employee who tests positive for COVID-19, is diagnosed with COVID-19 but not tested, or who has symptoms consistent with COVID-19: Colgate requests that you notify your supervisor or HR so that appropriate work accommodations can be made and contact tracing can be started.

Conditions for Returning to Work:

  • At least three days have passed since resolution of fever without fever-reducing medication.
  • Respiratory or other symptoms have improved.
  • It has been at least 10 days since symptoms first appeared.
  • If someone has tested positive for COVID-19, they must be given clearance by the Department of Health for a return to work.
  • The individual may also be required to provide a fitness for duty certification from their health care provider.

Students who think they have been exposed to COVID-19 or who are showing symptoms should not walk into a healthcare facility; it is important to call first so the staff can prepare.

  • Students should call the Student Health Center at 315-228-7750 from 9 a.m.–4 p.m. to set up an appointment. Outside of these hours they should call Campus Safety at (315) 228-7333.
  • Students living off campus or at their primary residence should contact their healthcare provider and then inform the University by emailing shscovid19@colgate.edu.

If you are in Hamilton and have an urgent medical concern that is COVID-related please contact the New York State Department of Health at 888-364-3065.

Notify Colgate if You Have Been Tested

If you are a member of the University community, please let us know if you are being tested or if you tested positive for COVID-19. This will help us assess the impact on our community. Email us at shscovid19@colgate.edu.

Employees should also notify their supervisor.

Respecting Medical Privacy

In accordance with federal law related to health information, individuals and their testing results cannot be publicly identified. Please respect their privacy — even if you believe you know some individuals' results — so they can focus completely on their health.

As a community, we must do everything we can to support these individuals and one another through this difficult time.

Contact Tracing

As necessary, contact tracing will be conducted in coordination with the Madison County Department of Health.

Take Preventative Measures

  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Hand sanitizer stations have been installed at the primary entry/exit of each building, as well as at large, indoor gathering spaces.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick, even inside your home. If possible, maintain six feet between the person who is sick and other household members.
  • Keep at least six feet of distance between yourself and other people outside of your home.
  • Do not gather in groups — stay out of crowded places and avoid mass gatherings.
  • Cover your mouth and nose with a cloth face cover when around others — the cloth face cover is not a substitute for physical distancing.
  • Cover coughs and sneezes.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • Individuals on campus will be required to wear a (non-surgical) mask in any environment where a physical distance of 6 feet cannot be continuously maintained.
  • Continue to hold meetings virtually whenever possible.
  • Use noncontact methods of greeting rather than shaking hands.
  • Avoid using others’ phones, desks, offices, work tools, and equipment when possible.