During Mandatory Universal Arrival Quarantine

Health Screening

During universal arrival quarantine, students will need to monitor daily and report any high temperatures and other symptoms to Student Health Services, as outlined in the health education tutorial. Students should continue to report any COVID-like symptoms throughout the semester.

Health Supplies

A set of health supplies will be provided to all students upon arrival (students in private off-campus housing will receive these supplies at their arrival testing location):

  • Two washable, reusable face coverings
  • Hand sanitizer
  • Digital thermometer

Resources and Guidance

During the universal quarantine Student Health Services will be available to address all medical needs remotely:

  • Monday–Friday: 8:30 a.m.–4:30 p.m.
  • Saturday: noon–4 p.m.

Students should call 315-228-7750 to make an appointment. Appointments will occur initially via telemedicine either by phone or video. If during that conversation Student Health Services identifies a need that would require an in-person appointment, arrangements will be made to see students either at the Student Health Center or the Satellite Clinic. Campus safety can provide transportation if necessary.

After Hours

If students have medical needs after hours, care is available through Community Memorial Hospital via Urgent Care at 315-228-3021:

  • Monday–Friday: 5:30–9 p.m.
  • Saturday/Sunday 10 a.m.–2 p.m., 3–5:30 p.m.

Emergency Department (315-824-6090)

  • 24 hours a day, 7 days a week

Students should always call before presenting for care unless it is a medical emergency.

Any student experiencing a life threatening medical emergency should call 911, identify themselves as a Colgate student in quarantine and relate their symptoms. If they are instructed to come to Urgent Care or the ER to be seen, they should contact campus safety for transport to the appropriate facility.

There are several University resources available to support students during this time. 

Our team of Student Health Services, Counseling and Psychological Services, Shaw Wellness Institute, and Office of the Chaplains as well as each student’s faculty adviser, administrative dean, or other faculty and staff members are here to connect with and support students’ health and wellness needs during this time. Students should use support services available to them at: www.colgate.edu/student-life/health-safety-wellness.

Additionally, the Residential Life and Orientation staff will be trained to assist in supporting students through this time. 

Telehealth counseling will be available by appointment through Counseling & Psychological Services (315-228-7385). 

Crisis Services

Consultation hours 1:30–4:30 p.m. Monday–Friday 

Students in crisis can call the office to talk with a counselor during these times without an appointment. After 4:30 p.m., a crisis counselor can be reached by calling Counseling & Psychological Services (315-228-7385) and pressing #2 when prompted or by calling Campus Safety (315-228-7333) and asking to talk with the counselor on call. 


The chaplains are a confidential resource available to provide individual pastoral care and counseling, share personal triumphs, provide advice, or offer comfort in times of sorrow or stress. Participation in religious observances is never required, before or after consultation. Zoom meetings can be scheduled directly with the chaplains. Rev. Corey MacPherson (cmacpherson@colgate.edu, 315-228-7889), Deacon Mark Shiner (mshiner@colgate.edu, 315-228-7680), or Rabbi Barry Baron (bbaron@colgate.edu, 315-228-7680).

Deans’ Office

Each student is assigned to an administrative dean and who can offer additional support including changes to academic schedules, personal concerns, and general adjustment to college life. Appointments can be scheduled with a deans by calling the Office of Administrative Advising at (315) 228-7368 or by emailing admindeans@colgate.edu.

As much as collective compliance with our public health measures will significantly help to prevent the spread of COVID-19, Colgate has provisions in place for students whose health status might change during universal quarantine.

In each of the scenarios outlined below, Student Health Services will coordinate with the Madison County Department of Health in supporting students.

Positive Test

Students whose arrival COVID-19 test returns positive will be moved to a designated isolation room at the Wendt University Inn, or to return home if within driving distance, whether they are symptomatic or not. 

Students Who Develop Symptoms

Students with negative tests who develop symptoms of COVID-19 will be evaluated by student health services staff, tested, and may need to transition to a separate isolation location.

Close Contact 

Roommates and other close contacts of students who test positive will be moved to designated contact quarantine rooms at the Wendt.

Students in contact quarantine or isolation at the Wendt, some of whom may be ill/symptomatic, will be provided with additional support services, including daily health monitoring, check-ins by the Madison County Department of Health, meal delivery, laundry services, etc.

Residential life staff will prepare an enhanced roommate agreement that will include conversations between roommates about study time/academic schedules, religious practices, allergies, and how roommates will manage privacy for one another for personal phone calls. Students will be able to step out into the hall to provide privacy for their roommates.

Students should first communicate any unanticipated needs to Residential Life professional and student staff (area directors and community leaders) for assistance and referral to the appropriate University department. Colgate’s established network of support (counseling, administrative deans, chaplains) remains available to all students during the quarantine period. As always, Campus Safety is available 24/7 for emergencies.