Given the ongoing developments around COVID-19 and its classification as a global pandemic by the World Health Organization, Colgate has updated its plan for community health and safety.

Students were asked to leave campus by noon on March 22, with classes continuing via remote learning mechanisms on Monday, March 30.  The last day of classes remains May 1 and the last day of the examination period is May 8.

Please note that the University will continue to provide support, housing, and essential services for any of our students who were unable to return home.

This decision has not been made lightly. It was made:

  • To return students to their homes ahead of possible additions to travel restrictions that may be declared internationally and domestically.
  • To reduce the risks to the Colgate community by increasing social distancing.
  • To provide students the ability to complete the semester.

Globally, circumstances around the COVID-19 pandemic are rapidly developing, and the University is working quickly to respond to and adjust its own plans to best ensure the health and wellness of the Colgate community.

Monitor the information on this site to remain up to date on the latest policies, resources, and information.

Housing and Residential Life Matters

The residence halls have closed as of 12:00 p.m. on Sunday, March 22, 2020 to all students except those who have registered with the Office of Residential Life.

The University continues to provide essential services to registered students who remain on campus. Colgate is also following procedures to protect the health of our community in accordance with Centers For Disease Control and Department of Health guidelines, as well as New York State and Madison County Department Of Health directives. 

Colgate recognizes that students have many factors to which they must adapt as they move through this transition in completing the spring 2020 semester.

Please review the following guidelines. Additional updates will be added to this page as they become available, so check back frequently.


Dining Services, in partnership with Colgate, will continue to provide three meals per day, seven days a week, to support all students approved to remain in on-campus housing, regardless of whether you previously had a meal plan. Colgate University staff members have volunteered to deliver these meals to students, and reminder emails will be sent prior to each delivery. 

Beginning Saturday, March 28, all meals will be delivered to your residence hall.

You will choose your meals for each upcoming week, through an online form that will be emailed to you every Monday, due back every Wednesday evening by 9 p.m.

Please ensure that you’re logged into your Colgate account when completing the form so that we can identify who will receive each meal. 

Estimated delivery windows are:

  • Breakfast: 7:30 a.m. –8 a.m.
  • Lunch: 11:15 a.m.–noon
  • Dinner: 5 p.m.–6 p.m.

Please don't hesitate to reach out to with any questions.

Dietary Restrictions

If you have any dietary restrictions, please submit the form below. Dining services will double-check meals against the information submitted via this form.

Dietary Restriction Disclosure Form
Available Campus Services

Please visit the Facility Hours and Closures for information on the available services and schedules, including Career Services, Counseling and Psychological Services, Cruiser and ZipCars, the Digital Learning and Media Center, Information Technology Services, Libraries, Recording Studio, and Student Health Services.

Please note that for the health and safety of both you and the other students remaining on campus, it is not permissible to host visitors on campus. This prohibition includes Colgate students who are not registered to remain on the campus.

Students who have left campus may still need to retrieve belongings at some point. The deadline for retrieving belongings was Sunday, March 22 at 12:00 p.m. If extenuating circumstances prevented you from being able to retrieve your belongings, those items are being packed, labeled, and stored for retrieval in the fall.

While students residing in off-campus properties not owned by Colgate may remain in their residences, the University's strong recommendation has been for students to depart. The University and the Village of Hamilton have limited capacity to support off-campus students. Any off-campus students who need to self-isolate will need to do so in their own residences.

Students who were living on campus and chose to move into the Village of Hamilton have done so against the explicit instructions and advice of the University. As of March 23, these individuals will not have card access to University facilities.

As of March 23, any student who decides to depart campus to return to their primary residence needs to communicate their plans to leave and provide confirmation that their room is empty by emailing the Office of Residential Life staff at Staff members will confirm whether there are items left in the room that you are not able to take with you. You are asked to provide the date you depart so that you will not be charged for days you are not residing on campus.

Students who are currently living on campus and choose to move into the Village of Hamilton do so against the explicit instructions and advice of the University. These individuals will not have card access to University facilities.

What do I do with my personal belongings?

We strongly encourage you to take all belongings with you. If you must leave items on campus, please pack them in containers clearly labeled with your first and last name, class year, and current housing assignment. The containers should be clearly and boldly labeled in multiple areas. Mini-fridges left behind must be cleaned, defrosted, and labeled clearly. Please do not pack any food, spices, liquids, trash, or items that are not completely dry.

Any items that haven’t been packed or labeled as noted above, or that aren’t permitted for use in the residence halls will be disposed of. Colgate will not be held responsible for any lost, damaged, or broken items that are not clearly labeled and packaged appropriately.

Are there packing supplies available?

Parry's In Hamilton has packing supplies for sale

What are the shipping options?

    •    On campus: Send and Receive Mail
    •    Off campus: Hamilton, N.Y. U.S. Post Office
    •    FedEx and UPS: Parry’s in Hamilton

Will I be able to have my mail and packages forwarded to me?

Yes. Consult the COVID-19 FAQs on the Send and Receive Mail page for more information.

I have items I need to store.

This Moving and Storage Providers page should be helpful.

There are items I want to throw out or get rid of. What do I do?

The COVE’s annual Salvage program will be in effect at a reduced scale.  Nonperishable food, gently used clothing, unopened personal hygiene products, and cleaning products that students want to donate may be placed in donation boxes on the ground floor or lounge of their residence hall. While collection is currently paused, donation is not.  COVE staff will resume collection later this spring, once the University knows that it is safe to do so. Donations may also be dropped off at Parker Commons or the COVE lounge (Lathrop 109). You can bring any items for disposal to the garbage room or shed in your area.

What do I do with my room key?

To minimize the number of stops you need to make before you leave campus, we ask that you leave your key in your room in a place that is visible to staff (e.g. your desk). Please lock your door before you leave.

I have a car on campus. What do I do?

We strongly encourage students with vehicles on campus to take their vehicles with them when they depart. Those leaving campus who cannot take their vehicle should ensure that it is registered with Campus Safety prior to departing. Parking for registered vehicles is available in the general use lot between Tyler’s Field and Community Memorial Hospital or in lots near the College Street apartments. Students wishing to retrieve their vehicle from these lots at a future date should limit their time on campus solely to doing so.

I need to get to the airport or train station. What do I do?

The Colgate On-Demand Shuttle remains in operation.

Remote Classes

Spring 2020 courses resume on Monday, March 30. The course schedule remains in effect for aspects of courses that will be synchronous. Students should check for emails (to their Colgate address) and Moodle posts from their professors for each course in which they are registered. If you have not received communication from your faculty member via email or Moodle, you should send an email to the faculty member's Colgate email address.

Key Dates for the remainder of the Spring 2020 Term:

  • April 20, 21, 22: Course registration for Fall 2020 term
  • May 1: Last day of classes
  • May 8: Examination Period Ends

See the Remote Learning Technology page for additional guidance.

Remote instruction of all current Colgate classes will begin on March 30 and will continue through the end of the semester.

The last day of classes remains Friday, May 1, and the final exam period ends on May 8.

Plans for ensuring academic continuity are in place and continue to develop so that students may continue to participate in their current course schedule through remote learning options.

Learn more about Colgate's remote learning platforms and technologies.

Remote training is available to the Colgate community for those wishing to learn more about remote learning technologies, such as Zoom.

Training schedule

Learn more about Colgate's remote learning platforms and technologies.

Alternate modalities of instruction are being planned to transition these courses to a remote learning environment.

Your professor will reach out to you specifically with information about how each course will specifically be handled as those details are finalized.

Learn more about Colgate's remote learning platforms and technologies.

Students with concerns about the tools or resources needed to continue their remote instruction should contact ITS by emailing ITS will work with you to provide solutions, even if you have left campus.

The libraries are currently working with faculty members to ensure that textbooks are available to students online. If an e-book version is available, as long as the usage rights allow multiple users, we will make the e-book version available. If an e-book version is not available, the libraries will upload the content to Moodle, and it will be available on your Moodle course page. 

Once courses begin, if the textbook for your course does not seem to be available, please contact your professor and:

If you need additional assistance accessing the content due to disability, please contact Debbie Krahmer (

Yes, consultants will be available to take online appointments starting March 30. Please check the center's webpage the week of March 23 for further information.

Academic Support, Accommodations, and Support for Disabilities

Students with accommodations should contact with Lynn Waldman ( to discuss their particular needs.  Students interested in library service modifications should contact Debbie Krahmer (

More information about digital accessibility and accommodations

Yes, if you are already set up with a peer tutor, please plan to continue working with the tutor through Zoom or technology of your choice. If you need to request a tutor:

Peer tutor request

Student Health Insurance

Students enrolled in the Colgate Student Health Insurance Plan are covered through July 31, 2020 whether students are physically in Hamilton, NY or somewhere else. Students will be covered for the period for which they are enrolled and premiums are paid.

The University’s health insurance broker is Gallagher Student Health. For questions or concerns about coverage or enrollment, students should contact Gallagher. Gallagher details and contact information

Our carrier is Capital District Physicians’ Health Plan (CDPHP). Questions or concerns about benefits and claims can be directed to CDPHP. CDPHP details and contact information

CDPHP also sent the following announcement earlier this week: "In order to prevent the spread of the illness, CDPHP has recommended that members use telemedicine services as a first line of defense. During the current COVID-19 crisis, we are making these services available at no cost-share to our members (including co-pay, co-insurance, and deductible)."  Access these services

Financial Details

Students Leaving Campus

Yes, for students who leave campus on or before March 22 the University will be reducing:

  • 50% of the housing cost for students currently living in on-campus housing
  • 50% of the meal plan cost for students currently on a campus meal plan, with the exception of the Raider Block plan (see next bullet)
  • Students on the Raider Block meal plan will be reimbursed as follows:
    • Students returning for a future semester will have remaining meal balances from their block roll over into the new semester.
    • Graduating seniors will receive a refund of any remaining meals on their plan, excluding those meals obtained through promotion.
  • Flex Dollars will not be refunded or carried forward to a future semester

Some students may have a credit balance on their accounts after housing and meal adjustments (as explained above). Further information about how and when these credit balances are processed will be made available here as soon as possible.

If you have any questions about your credit balance, please contact the Office of Student Accounts at or 315-228-4817. 

Students Remaining on Campus

Students who are unable to leave campus during this time, remain in their student residence, and use their campus meal plan, will not receive a reduction for these charges.

Charges that Will Not Be Reduced

The University will not be adjusting:

  • Tuition: Steps are being taken to ensure academic continuity via remote learning options so that students may complete the semester and earn their full complement of academic credits.
  • Student health insurance fees: Coverage for students enrolled in Colgate student health insurance remains effective through July 31, 2020.
  • Student activities fee: The student activities funds have already been allocated for the semester.

Some students may have a credit balance on their accounts after housing and meal adjustments (as explained above).  Further information about how and when these credit balances are processed will be made available here as soon as possible.

If you have any questions about your credit balance, please contact the Office of Student Accounts at or 315-228-4817.

Spring 2020 financial aid eligibility (other than student employment: see below) will not be adjusted based on Colgate room and board charge reductions.

Reductions to housing and meal plan charges (as explained above) will result in reductions to your remaining balance to pay. The exact timing of the charge reductions, and any required financial aid adjustments, is still unclear and may not be complete before the due date of your next payment installment (which is April 1 for most families).

If you make additional payment(s) prior to housing and meal plan adjustments, this will be factored into any resulting credit balance and refund consideration. Otherwise, we are granting a payment extension for all remaining balances until adjustments are complete.

Please note, if your TouchNet spring payment plan was established with automatic scheduled payments, you must log-in to TouchNet, access your plan, and modify the terms to avoid an auto-payment on April 1.

For students who remain on campus, their employment may continue based on departmental needs. Students remaining on campus should contact their supervisors to work out the details of their student employment.

Students who leave campus for the remainder of the semester will be unable to continue in their work study position.

If you have any questions related to your student employment, please call 315-228-6442, or email

Please contact student employment at and provide a mailing address or enroll in direct deposit by submitting a direct deposit authorization form to the accounting office to receive final paycheck(s) for the term.

Yes.  Greek meal plan charges for the spring term were reduced by 50%.  There will be no adjustments to membership or social dues.

Housing Selection Process for 2020–21

The residential life staff will share more information with you about housing selection in the coming days and weeks. You can expect that the timeline that was shared with you earlier in the semester will change.