Offices & Services
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Call Us: 315-228-7111
Email us: sssource@colgate.edu
Visit us: See below locations and hours to visit a Student Operated User Resource Center (SOURCe) location.
Three Help desk locations around campus can assist students with printing or computer needs.
IT Service Desk - Third Floor of Case Geyer Library
Hours: whenever the library is open (except between 2AM and 4AM).
Available to assist with general printing and computer questions. Help desk monitors can also process requests for computer repair and other computer issues involving viruses, software installs, software support, and more. Work orders for repair or assistance can only be processed when SOURCe is open. See SOURCe hours below.
Learning Commons Desk - Fifth Floor of Case Geyer Library
Hours: Whenever the library is open (except between 2AM and 4AM).
The Learning Commons Desk assistants maintain the printers on the Fifth Floor and can assist with general computing questions.
O'Connor Public Lab - Lower Level of O'Connor Campus Center
Hours: Daily, 10AM-10PM
The Coop Help Desk assistants maintain the printers in the lab and can assist with general computing questions.
IT Service Desk, Third Floor Case-Geyer Library
Hours: M-F, Noon-10PM
SOURCe services are free to all Colgate students and include everything from repairing a broken CD-ROM drive, to installing software, setting up anti-virus software, removing spyware, and enabling wireless. The diagnostic center provides walk-in computer assistance Monday - Friday from Noon until 10pm. You may call or email the diagnostic center during their hours of operation.
Phone: 315-228-7111 (option 3)
Email: sssource@students.colgate.edu.
Residential Computer Consultants (RCC)
RCCs are students serving students in the dorms. Every Colgate residence hall is assigned an RCC. The RCC can visit your room and assist in setting up gaming systems, desktop computers, or any other computer problem or issue you may have.
Student groups are also assigned an RCC. The RCC assigned to student groups can help in areas of webpage design and maintenance, server and data storage, computer networking, and computer repair.
Contact information for each RCC and the residence halls they are assigned are provided just prior to the start of each semester. When available, they will be located on this page.
RCC Contact Information