Offices & Services

ITS: Repairs Questions

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• Colgate Equipment used Off-Campus

  ITS repairs all equipment that is owned by Colgate. Colgate-owned equipment that is used off campus must be delivered to ITS in Case-Geyer Library. Technicians will either repair Colgate-owned equipment in-house or provide repair through an off-campus service contractor.Members of the ITS staff do not make house calls to work on equipment as part of their Colgate duties.

• Personally Owned Eqipment

  ITS does not provide repair service for personally-owned computers or printers. Please see here for a list of local vendors who can provide service.  Student-owned computers must be delivered to the Bookstore during their normal hours of operation for repair service.  Payment for the repairs must be made when the equipment is picked up.  For students who prefer to take their equipment directly to an off-campus service provider, please see here for a list of local vendors.