Policies and Practices
Campus safety officers are expected to be respectful, fair, inclusive, and consistent when enforcing policy. While there should be room for differences in officer personalities and styles, the results of their unique approaches should be similar.
Pre-shift briefings prepare officers for specific assignments, upcoming events, relay important information, and maintain communication from shift-to-shift and among shift staff.
Outreach and Interaction
We have partnered with representatives from the Student Government Association, ALANA Cultural Center, Office of LGBTQ Initiatives, and other key stakeholder groups. These conversations have led to events that offer opportunities for members of the department and the broader community — especially students — to interact informally, such as at a coffee and donut break on the Quad between classes, co-sponsored by the SGA.
A new position, Campus Safety Community Outreach Coordinator, was created in Fall 2016. to promote and facilitate relationships on campus, in particular with students and their special interest groups, including the ALANA Cultural Center, International Student Services, Fraternity and Sorority Affairs, CLSI, Student Government Association, Residential Life, and the Residential Commons communities. The coordinator also manages the Student Auxiliary Safety Patrol (SASP) program; assists with student internship programs; and builds relationships with outside agencies and organizations such as the local police and fire departments and ambulance corps, Community Memorial Hospital, Morrisville State College, Village of Hamilton.
For campus parties and events, as part of the university’s Social Hosting Process, we conduct pre-event checks where an officer can point out areas to social hosts to correct before a problem occurs, and also check in during the course of an event. Campus safety staffing at some events is planned proportionate to attendance; we adjust levels in real time, with police officers on call, only to be summoned in the event of a law enforcement situation. For large events such as Spring Party Weekend, Torchlight, Commencement, major speakers, and other events that have significant security needs, local law enforcement may also be present.
Staff Training and Assessment
Our campus safety officer and supervisory staff members receive training and instruction through external organizations on a wide range of topics and issues.
Our staff members have taken courses in:
- Safe Zone
- Racial diversity training
- Equity grievance policies and procedures
- Sexual assault response
- Trauma-centered care
- Intimate partner violence
- Trauma Informed Care: Understanding & Responding to Children and Families in Trauma
- Emergency medical response
- Current trends in drug use
- Hostile intruder/active shooter
- Hazardous material incident response
- Fire safety
- ALICE active shooter response program
- New York State Security Guard training
Patrol supervisors attend the four-day Supervisors Academy at Hobart and William Smith Colleges. Areas of instruction include (but are not limited to):
- What is a supervisor?
- Leadership styles
- New campus safety supervisor skills
- Effective communication, coaching, and counseling for success
- Appreciating differences
- Clery compliance challenges
- Conflict resolution
- Ethical decision making
- Emergency management tabletop exercise
- Title IX for campus safety professionals
- Current issues discussion re: stalking on a college campus, and conducting stalking investigations
New officers training
All new campus safety officers attend a week-long training academy either at St. Lawrence University or Fairfield University in Connecticut. Areas of instruction include (but are not limited to):
- Clery Act and Title IX
- Hazmat and fire safety
- Narcotic identification and recognition
- Interviews and investigations
- Multicultural awareness
- Cultural diversity
- Domestic violence
- Sexual assault
- Report writing and leadership
- Critical incident management
- Bomb detection and awareness
- Patrol techniques and officer safety
- DWI and intoxication awareness
- Social networking investigations
- Approaching motor vehicles and suspicious persons
- Effective communication
- NYS security guard course
- Active Shooter
Federal compliance training
Staff members responsible for federal compliance attend a three-day training on the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, generally referred to as the ‘Clery Act’, and the Violence Against Women Reauthorization Act of 2013 (VAWA) (Public Law 113-14), which require institutions to disclose statistics, policies and programs related to dating violence, domestic violence, sexual assault, and stalking, among other changes.
Administrative staff training
Selected administrative staff attend either the professional training conference offered by the Northeast Colleges and Universities Security Association (NECUSA) or the International Association of Campus Law Enforcement Administrators (IACLEA). Recent agendas have included Clery Act changes and legal updates, Risk Assessment in Emergency Management, Campus Fire Safety, an Active Shooter presentation by the FBI, and a presentation by the Department of Justice Office of Civil Rights on Cultural Competence: Engaging and Building Relations with American Muslims, as well as many other campus safety and security topic areas.
Providing Training to Campus
Our Campus Safety Department administrators have also provided training for other Colgate employees on related issues. Dean of the College Division staff members have received training in the federal requirements of being ‘Campus Security Authorities’ under the Clery Act.
We also train Residential Life student Community Leader staff in general campus safety policies and procedures, services, programs and current initiatives, as well as on being ‘Campus Security Authorities’ under Federal law (Clery Act).
In partnership with the Human Resources Department, we have broadened our search process to achieve a more diverse candidate pool of qualified applicants for open positions.
Student Auxiliary Safety Patrol
Our Student Auxiliary Safety Patrol, launched in Fall 2015, provides medical transports, escorts, event management crew, blue light and emergency lighting operational checks, fire extinguisher inspections, and response to room lockouts. This student employee program allows for timelier response and for Campus Safety officers to focus on primary safety concerns.
The Campus Safety building now has a gender-inclusive restroom, and our new “soft interview room” provides a private and comforting environment for individuals to talk with an investigator outside of the Campus Safety building when necessary.