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Office of Student Accounts

The Office of Student Accounts is responsible for the collection and billing of student-related fees (e.g., tuition, fees, room, meals, and study group fees) and miscellaneous fines (library fines, parking fines, etc.). 

Questions about your student account or the billing process can be answered by the Office of Student Accounts. Information is also provided by this office, in conjunction with the Office of Financial Aid, to families that need to educate themselves about the options available for financing a Colgate education.

TouchNet

Use TouchNet to view student account details, establish an authorized user, and make e-payments.

ACCESS TOUCHNET

Standard Tuition and Fees

TUITION AND FEES

Other Costs

Off-campus study groups
For information about the cost of studying abroad and off campus, see the off-campus study program costs and financial aid page.

Billing Schedule

The student account balance, account activity, and monthly statements are accessible by students and Authorized Users via TouchNet. Monthly billing statements are generated for students with a balance due (or a credit balance available) the first week of each month with a corresponding email notification to students and their Authorized Users. Colgate does not issue paper bills for active students.

The main term charges (tuition, student association fee, housing, meal plan, and health insurance) are assessed prior to the start of each term*.

Term Date Billing Date Payment Due**
Fall First Week of July August 1
Spring First Week of December Mid-January

Throughout the term, miscellaneous new charges and credits; adjustments to existing charges and credits; and/or payments made may appear on the student account activity. The deadlines to pay miscellaneous balances throughout the term are indicated in emails and billing notifications sent to students and Authorized Users.  Typically, charges assessed in the first two months of the term are due within one month, and charges assessed afterward are due within one week.**

The monthly billing notification is a courtesy to assist students with their responsibility to be aware of and take care of their student account.  Students are responsible to know what their balance is, seek assistance if they have questions, and ensure their student account is in good standing.

* Upperclass students must have completed course pre-registration and be assigned to a housing/meal plan to be assessed the corresponding fees.
** If a family utilizes a monthly payment plan, the payment due dates are defined by the plan.

Account Holds/Late Fee Assessment
Overdue balances will result in an Account Hold, and are subject to monthly late fees of 1% of the balance (or a minimum of $100).  Account holds prevent a student from obtaining transcripts, course pre-registration, participating in the Drop/Add period, and diploma and graduation exercises.

Payment Plans

Click a payment plan below to learn more. Additional information about any of the following options is also available by contacting the Office of Student Accounts.
Semesterly (default payment schedule)
Unless a monthly payment plan is utilized, Colgate families pay the student account balance twice each year, at the beginning of each semester. (Additional payments may be necessary for miscellaneous charges throughout the term.) See additional information in the Billing Schedule section.
Monthly 
Students and families may choose to use one of two monthly payment plans.

TouchNet Monthly Payment Plans:

Through our student account platform TouchNet, term-based plans for 5, 4, or 3-month payments are available depending on the point in the term. The plans evenly divide the current student account balance over the eligible number of months per the available plan. The first payment (or “downpayment”) is due upon signing up for the plan, with the remaining payments due the first day of each following month. The TouchNet plans automatically update based on student account activity throughout the term. A $20 enrollment fee is required at sign-up.

To set-up a TouchNet monthly plan, log-in to TouchNet, click on “Payment Plans” at the top of the page, and follow the prompts to enroll in the available plan.

TMS Monthly Payment Plans:

An external monthly payment plan option is available through Tuition Management Systems (TMS). Two plans are available: A 10-month full academic year plan ($60 enrollment fee); and a 5-month term plan ($25 enrollment fee). TMS is not integrated with our billing system TouchNet. Families must calculate the amount they wish to finance at the start of the year or term. Miscellaneous account activity throughout the term that is not anticipated and budgeted in the plan is not captured in the TMS monthly payments, requiring an adjustment to the plan with TMS or additional personal payments directly to Colgate. Enrollment with TMS is available on-line at www.afford.com/colgate.
Tuition Prepayment Plan
Families may pre-pay tuition for two, three, or four years at the tuition rate set for the first year of participation in the plan. For more information review our Tuition Prepayment Information form and to enroll complete the Tuition Prepayment Plan Agreement form.
If you require payment arrangements other than the traditional options listed in this section, please contact Jason Shumaker, Director of Student Accounts, at jshumaker@colgate.edu or 315-228-7421 for consideration of possible alternative payment arrangements.

Payment Methods

Electronic (ACH) Payments
To pay your student account balance online, please access your TouchNet account. Students and families enter their personal bank account and routing information into a “Saved Payment Method” for secure, fast and easy electronic payments to their student account. Families can also designate their Saved Payment Method as a refund account, for quick and easy account refunds when/if they become available.
Payments by Check; 529 Plan; and Third-Party (Scholarships, Employer Tuition Benefits, etc.)
Please include the student name and Colgate ID number on all payments. Checks are made payable to Colgate University. Mail to:

Colgate University
Office of Student Accounts
13 Oak Drive
Hamilton, NY 13346
Wire transfers
Our preferred method of electronic payment is via the first method listed above (Electronic Payments).
International students interested in wire transfers should review the "International bank transfer" method below.
If ultimately you do wish to pay your student bill via wire transfer, please contact our office at stuaccounts@colgate.edu or 315-228-4817.
International bank transfers
We offer two options for international bank transfer payments: Flywire or PaytoStudy.

Flywire
Colgate University has partnered with Flywire to streamline the tuition and fee payment process to provide you with an easy and secure method of sending international payments.  With Flywire, you can pay from any country and any bank. You are offered excellent foreign exchange rates, allowing you to pay in your home currency (in most cases) and save a significant amount of money, as compared to traditional banks. You will be able to track where your payment is in the transfer process via a student dashboard and an e-mail confirmation will be sent to you when your payment is received by the school.  You will also receive peace of mind with dedicated multilingual customer support.

PaytoStudy
Colgate University has partnered with PaytoStudy to offer you an international payment solution for all your tuition and fees payments. PaytoStudy saves you money that would otherwise be lost on bank fees and unfavorable foreign exchange rates. With PaytoStudy, you are offered an excellent foreign exchange rate and a rate lock for a period of 8 days, allowing you to pay your tuition and fees in your own currency, from your own country, at your own convenience, PaytoStudy will save you a significant amount of money, as compared to traditional banks.

Insurance Information and Tax Service

Student Health and Accident Insurance - Gallagher
Colgate requires that students have health and accident insurance coverage. Students are billed in the fall term for annual coverage (August 1 through July 31).

Each year all students must activate or waive coverage by August 1 with our insurance broker Gallagher Student Health and Special Risk. Students who do not activate or waive by the deadline are enrolled in the coverage by default and cannot waive after the deadline has passed. Under special circumstances, a petition can be filed for consideration of a late waiver. These petitions are reviewed by the carrier and decisions are sent directly to the student. It is the responsibility of the student and/or their family to update the university when changes in coverage occur. Additional information on the Colgate student health insurance can be found here.

Tuition Refund Insurance
Tuition insurance is available through A.W.G. Dewar, Inc. Information and application for the tuition insurance program is mailed to enrolled students in late spring. If you decide to purchase this coverage and your student is forced to withdraw due to illness, accident or other medical reasons, the protection afforded by the plan will be a welcome resource.

Taxpayer Relief Act Services (1098-T)
ECSI

1098-T Electronic Consent Form

Reminder to students:  If you are electing to received the 1098-T electronically, you may also provide a parent e-mail address (under the alternate e-mail address field) and they will also receive the 1098-T electronically.

Student Account Forms

Financial Responsibility Form
All Colgate students must complete this form prior to enrolling.  Most students will access and complete the form from the first-year student checklist.

Information Release Form
Access to student records by any third party, including parents (with certain limited exceptions), is legally restricted by FERPA unless the student gives written permission. Students may complete the Information Release Form to authorize the Office of Student Accounts to discuss and share billing and payment information with third-parties.  (Students should also consider establishing TouchNet Authorized Users for third-party access to the student account information.)

Hours and Contact Information

Office of Student Accounts
Weekdays 8:00 a.m. - noon and 1:00 - 5:00 p.m.
Cashier's Window
Academic Year: Tuesday through Friday 10 a.m. - noon and 1:00 - 4:00 p.m.
Summer (June-July): Tuesday through Friday 11 a.m. - noon and 1:00 - 2:00 p.m.
Phone: 315-228-4817
E-mail: stuaccounts@colgate.edu

Jason Shumaker​
Director
315-228-7421

Janine Fuess
Accounting Assistant  
315-228-7812

Annette Tanney
Cashier  
315-228-7496
USPS address
Student Accounts
Colgate University
13 Oak Drive
Hamilton, NY 13346

Campus Location
James B Colgate Hall
Accounting Office
Room B-1