Class of 2018 - Frequently Asked Questions - FAQ Skip Navigation

Frequently Asked Questions

Important deadlines, forms, and links are located on the New Student Checklist. Access your checklist using your Colgate username and password.
How do I access my Colgate network ID/E-mail?
The welcome e-mail from the Dean of the First Year Students’ contains access information to your E-mail address and portal account. (Please check your spam folder if you have not yet received this communication). Otherwise, please contact Student Technology Services for assistance.


When will I receive information in the mail?
You should expect to receive a mailing from the Dean's office in early May. Please contact our office at 315-228-7368 if you have not received your mailing by June 1, 2014. We will also share important updates with you electronically, via e-mail. Be sure to check your account on a regularly basis.
When should I arrive for my pre-orientation program?
Please plan to arrive on the day that your pre-orientation program begins. You will move in to your permanent room assignment that day.
When can first-year students move into the residence halls?
Arrival day for first-year students is Saturday, August 23. Unless you are attending a pre-orientation program, you should plan to arrive that morning, as check-in begins at 9:30 am. For more information, please review the orientation schedule.
May I bring my belongings to campus early to store them until school starts?
You may not store your belongings at Colgate prior to arrival day. However, you may ship up to two large boxes, if necessary. They will be stored at Mail Services and will be available for pickup on arrival day.

Packages should be addressed in the following manner: Full name (including middle initial), Colgate University, 13 Oak Drive, CU Box #, Hamilton, NY 13346.

You will receive your CU Box # with your housing assignments in June.
Should parents make it a point to attend the Parent Orientation sessions?
Many parents do not accompany their sons or daughters to campus for one reason or another, and may feel that they are missing something beneficial if they are not present for this program. However, the program will be brief, and parents are not obligated to attend. Parents are encouraged to attend the more extensive Family Weekend in October. It is important to make accommodation reservations for this event now!


What should I bring; what will I need in my dorm room?
Friends and family are good sources of information about what to bring to college. Also check the Residential Life FAQ for a more comprehensive list of items. Below are some suggestions to get you started, but don’t forget to coordinate with your roommate.
  • Heavy jacket, water repellent boots, raincoat, umbrella, gloves, scarf, long underwear
  • Media player, television, personal computer, printer
  • Alarm clock, shower caddie, towels
  • Cellular phone
  • Backpack, dictionary, thesaurus
  • Memo/note board for outside of your door
  • Surge-protectors, power strips
  • Clothes hangers, iron, ironing board
  • Laundry basket or bag, detergent, fabric softener
  • Posters and poster putty (the use of nails, thumb tacks, and/or tape on the walls is not permitted and will cause a student to be assessed damage fees at the end of the semester or year)
What kind of bedding will I need?
Extra long bedding (80" twin sheets), pillow, mattress cover, blankets, or duvet. Colgate University has partnered with Residence Hall Linens who provides specially sized linens guaranteed to fit. Please contact them directly for additional information.
Where can I do my laundry?
Without your parents around to do laundry, you can turn to the shared laundry facilities that are located in every first-year residence on campus. The facilities require payment using your 'Gate Card. It is easy to add money to your 'Gate Card account online.
How do I get my belongings to my residence hall?
See our arrival day page for a complete walk-through. On arrival day, you will park on Whitnall Field and register for orientation across the street in the Hall of Presidents. Unload your luggage on Whitnall Field and student volunteers will move it to your residence hall. Please make sure that the luggage stickers sent to you by the Office of Residential Life are attached to every box and piece of luggage.
You also may ship up to two large boxes ahead of time. They will be stored at Mail Services and will be available for pickup on arrival day. Packages should be addressed in the following manner: Full name (including middle initial), Colgate University, 13 Oak Drive, CU Box #, Hamilton, NY 13346.

Academic Information and Calendar

When will I receive course registration materials?
The Office of the Registrar will mail registration information in early June. More information will be posted on the registrar's page. Contact the registrar's office at 315-228-7676 or with additional questions.
When is Thanksgiving break?
Thanksgiving recess is Saturday, November 22 through Sunday, November 30. See the official academic calendar for all recess listings.
What is the last day of the fall semester?
The final day of exams before winter break is Friday, December 19. The residence halls and dining halls close to all students at 3:00 p.m. on Saturday, December 20. Students are advised to return to campus Saturday January 17, when residence and dining halls reopen. Classes for the spring semester start Monday January 19, 2015. FULL ACADEMIC CALENDAR

Information for Families

When is Family Weekend and where can I get more information about it?
Family Weekend is October 24-26, 2014. For more information along with a complete schedule of activities, please e-mail us at or call 315-228-6206.
What will my mailing address be?
Your mailing address will be:
Full name (including middle initial) 
Colgate University 
13 Oak Drive 
CU Box # 
Hamilton, NY 13346 

You will receive your CU Box # with your housing assignments in June.

Computing and Technology

What type of computer and other electronic equipment should I bring to campus?
You can bring either a Mac or a Windows computer to campus. Wireless access is available in all rooms.  

The Colgate Bookstore offers great deals and service on student computers, and when you buy from the Bookstore, you get the Bookstore Advantage. Please call John Fava for more information 315-228-7776 or e-mail him at

Printing is available on campus at various locations, but you may want to bring your own printer, which can also be purchased at the Bookstore.  Personal wireless printers will not work with the wireless network on campus, so keep that in mind before making your purchase. 

Other items you may want to bring to campus are: external storage devices (such as a USB stick or an external hard drive); a security cable to lock down your laptop; software and computer recovery disks as well as license codes and product keys. Information Technology Services (ITS) will help you connect game consoles, media streaming devices, and portable tablets and e-readers. For more information on ITS Support, visit their webpage at
What do I need to know about my Colgate computing accounts and important websites?
Here is a listing of important websites you will need to know:

The Colgate Portal provides access to important campus life, academic, and financial services.  On the portal you will receive announcements, vote in campus elections, register for classes, view grades and unofficial transcripts, view class schedules, pay fees, and more.  To access the portal, browse to

Your Colgate E-mail provides you with Gmail's services including E-mail, Calendar, Google Drive, and more. Your E-mail can be accessed at

Colgate uses Moodle as our course management system. Many of your courses will use Moodle to host the course syllabus, readings, online discussions, and more. To log onto moodle, visit and log on with your network account and password. 

To change your Colgate network and e-mail account, visit:
What do I need to know about cell phones?
Verizon Wireless and AT&T are the two cellular companies supported in Hamilton, NY. If your cell phone contract is not with one of these two phone companies, please plan accordingly.

Health Insurance

Do students need health insurance? Whom should I talk to?
All Colgate students are required to have health insurance. Students may enroll in an insurance program through the university or waive the university insurance to participate in a family plan. Visit the New Student Checklist to enroll or waive insurance coverage. Please contact Student Health Services at 315-228-7750 with additional questions.


What are my transportation options to and from campus?
You can review your travel options on the Maps and Travel Options page.
May first-year students have a car on campus?
Yes, students are permitted to have a car on campus for all four years. However, on-campus parking is limited, and first-year students are required to park in a designated lot at the bottom of the hill near Reid Athletic Center. Keep in mind that it is a truly residential campus, and almost all students remain on campus over the weekends.

All students must register their vehicles with the Campus Safety Department within 24 hours of the vehicle’s arrival on campus. Application forms are available at the campus safety office. You will be asked to show your Colgate ID, your state-issued driver's license, and your motor vehicle registration. For more information please visit Parking Regulations.

Local Services

Which banks have branches in Hamilton?
There are two banks in Hamilton: NBT Bank and Oneida Savings Bank. There is one ATM on campus, which is owned by NBT Bank, and both banks are located within walking distance of campus.
Are there taxi services in Hamilton?
Check out Demand Response Shuttle at 315-824-1260, and Hamilton Taxi at 315-824-8294.
Are there independent storage companies that students can use?
The following are some storage options around Hamilton:
  • Hamilton Lumber and Hardware Inc., 2552 Rte 12B, Hamilton, NY 13346
    Phone: (315) 824-1448
  • Hamilton Self Storage, Rte 12B, Hamilton, NY, 13346
    Phone: (315) 824-4021
  • M. Burton Marshall Rental and Real Estate, Rte 12B, Hamilton, NY 13346
    Phone: (315) 824-2811

Special Services

What resources exist for students with disabilities, or who need special accommodations?
Students in need of special accommodations may contact Lynn Waldman in Academic Support and Disability Services.
What resources exist for international students?
International students may contact the International Student Services (OISS) at You can also visit the international student page for more information.

Contact Us

Do you have a question that is not answered above? Ask!

315-228-7812 or 315-228-7421