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VITA Volunteer Information

Volunteering with the Volunteer Income Tax Assistance (VITA) Program is fulfilling on many levels. Learn more about the intricacies of the United States tax system as you help low-income local families secure the full tax refunds to which they are entitled.
Students at a laptop across the table from community members whom they are assisting with a tax return

Learn About the EITC

To be an effective VITA volunteer requires an intimate understanding of the Earned Income Tax Credit (EITC). Learn more about the EITC with the following resources:

Testing and Training

To assist others with their tax returns as a part of the VITA program you must first pass the online Link-n-Learn test offered by the Internal Revenue Service (IRS). A training session to prepare for the test is offered at the beginning of the spring semester before tax season begins. To take a look at the test:
  • For new volunteers: Go through the Basic menu only, and then take the Online Test
  • For returning volunteers: Go through the changes for Basic volunteers and then take the Online Test.
You must pass the test with a score of 80 percent or better. Upon completion of the course print your course certificate and volunteer agreement.

All volunteers must enroll in a quarter credit class, SOSC 275, in the spring semester.

Schedule, Locations, and Emergency Contacts

Locations: For the address of, and directions to, your volunteer location, please visit our locations page.

Emergencies: If you require immediate assistance during the course of your volunteer work, please contact one of the following people, depending upon your assignment location:

Alice Andrews
Program coordinator at Cornell Cooperative Extension
607-334-5841 ext. 18

Diane Cromp
Program coordinator at Department of Social Services in Wampsville
Cell: 315-796-7315